Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlette Wise

Sylvester,GA

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

24
24
years of professional experience

Work History

Store Manager

Dollar Tree Stores
Sylvester, GA
03.2009 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.

Cashier Team Lead

Piggly Wiggly Supermarket
Sylvester, GA
05.2005 - 10.2008
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Cashier

McDonald's
Sylvester, GA
09.2000 - 05.2005
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Education

Associate of Science - Surgical Technology

Coastal Carolina Community College
Jacksonville, NC
05-2008

Skills

  • Team Development
  • Promotional planning
  • Store Merchandising
  • Budget Administration
  • Risk Management
  • Supply Ordering
  • Employee Training
  • Talent Recruitment
  • Payroll Management
  • Cash Management
  • Store opening and closing procedures

Timeline

Store Manager

Dollar Tree Stores
03.2009 - Current

Cashier Team Lead

Piggly Wiggly Supermarket
05.2005 - 10.2008

Cashier

McDonald's
09.2000 - 05.2005

Associate of Science - Surgical Technology

Coastal Carolina Community College

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Carlette Wise