Carley A. Jensen
Hortonville,WI
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2027
2027
years of professional experience
Work History
Digital Literacy Teacher
Hortonville Area School District
Greenville, WI
01.2021 - Current
- Teach 5th-8th grade students the fundamentals of Digital Citizenship and Coding/Computational Thinking
- Developed individualized literacy plans to meet diverse student needs.
- Conducted assessments to monitor student progress and adjust instruction accordingly.
- Facilitated small group sessions focusing on targeted skill development and intervention strategies.
- Developed strong relationships with parents, keeping them informed about their child''s progress and offering suggestions for at-home support.
Lead BA
Breakthrough, LLC
- Lead BA on a multimillion-dollar transformation project
- Worked through 50+ manual processes to gather automation requirements
- Executed key up-front analysis which ultimately decided if the project would succeed
- Worked with senior-level leadership to understand vision and goals
- Executed detailed requirements (with business background) for a group of 16+ developers
- Worked in an Agile environment with requirements that continually changed, requiring frequent communication updates
Lead BA/QA
National Guardian Life
- Lead BA/QA for designing a new web portal for field representatives to login and see their documents rather than sending them in the mail
- Established and followed Agile principles with the client
- Built out the product backlog and established acceptance criteria
- Worked in TFS to ensure tasks were updated for stakeholders
- Held business value prioritization meetings with the client on an ongoing basis
- Go-to for the client and internally when there were application issues and questions
- Built and executed all test cases for QA
- Environment: SQL Server, Web Application, TFS
Quality Assurance
Greatland
- Developed detailed test cases for eleven tax forms after reviewing an extensive requirements document
- Executed those test cases and reported back results
- Worked with both internal resources and our client to gain a detailed understanding of what was needed
- Voluntarily worked overtime to ensure the project was done on-time
- Environment: Microsoft Excel, Web Application
Lead BA/QA
Utech Consulting
- Lead BA/QA for designing a custom survey builder for employee engagement
- The tool has interactive analytics for both Utech and their clients to view the results of their data to measure company culture
- Gathered requirements/discovery phase with a brand-new client and established the initial working relationship
- Put together wireframes for client approval
- Tested/helped design a solution for the client from the ground-up
- Go-to for the client and internally when there were application issues and questions
- Created training documentation for the new application
- Environment: Kentico, SQL Server, Web Application, TFS
Senior Business Analyst
LinkIT Business Solutions, LLC
Hortonville, WI
01.2018 - 01.2021
- Lead BA/Project Manager on a Payroll Automation Project
- Worked with the Payroll Business Specialist and Controller to understand current state (manual) payroll process
- Pioneered the DevOps environment for Project Management at TotalTek
- Executed end-to-end requirements (front and back-end) for the entire Payroll Process
- Drove a collaborated team quality testing effort to ensure the tool was working as expected
- Constructed wireframes for the developers to use in the Microsoft Power Platform
Solutions Consultant
Omni Resources
Appleton, WI
01.2015 - 01.2018
- Lead BA/QA for replacing an existing web portal that was on older architecture
- Followed Agile principles
ITAS Order-To-Cash Senior Functional Analyst
Kimberly-Clark
Neenah, WI
01.2010 - 01.2014
- Designed, Tested, and implemented OTC enhancements (SAP and EDI mapping changes)
- Worked closely with business resources to gather requirements
- Translated business requirements into quality technical design/specs for developers
- Lead Automated Testing Engineer
- Key contributor/resource for high-visibility projects
Functional Analyst
NACP E-Commerce Business Partner
01.2010 - 01.2010
- Proposed/became the single BP for across all business units (Consumer, HC, KCP)
- Worked heavily with/trained key business resources during user acceptance testing
- Attained project approval for an upgrade by working with senior management
- Key contributor to the Global Data Sync space (played both technical and business roles)
Functional Analyst
Order-To-Cash Project Team
01.2007 - 01.2010
- Analyzed, designed, tested, and implemented several critical e-commerce transactions for the transition from the legacy system to SAP
- Worked closely with business resources to gather functional requirements
- Translated business needs into technical design for developers
- Designed and implemented IDOC customization, and EDI Gentran map changes
- Sole designer/implementer of the SAP-based Global Data Sync platform for North America
- Key contributor to resolving EDI and SAP invoicing issues post go-live
Analyst
Global E-Commerce Team
01.2003 - 01.2007
- Assessed global business IT processes/gap analysis (with international travel)
- Streamlined and innovated global processes
- Sole North American SAP XI/PI developer/analyst
- Monitored and resolved daily e-business/EDI transmissions
- Implemented new software: from design/testing stage to implementation
- Initiated daily communication with partners
- Wrote documentation and facilitated training for newly installed software users
- 24/7 on-call support
- Coordinated daily operational support
- Programmed several EDI (Gentran) map changes
Education
License 2088 - Elementary/Middle - Education
CESA 6
Oshkosh06-2023
B.S. Business Administration - Management Information Systems
Michigan Technological University
Houghton, MI01-2003
Skills
- Business Analysis
- Quality Assurance
- Requirements Gathering
- User Acceptance
- Software Design (end-to-end)
- Large Project Implementation
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- High attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Excellent communication
- Organization and time management
Awards
Outstanding Performance Award for the Automated Testing Project – 2011, Outstanding Performance Award for the OTC Project – 2010, MTU Tidwell Outstanding Woman in Business Award – 2002, MTU 2003 School of Business Woman of Promise, MTU Board of Control Scholarship, Ford Careers for the American Road Scholarship, Chrysler Corporation Minority Scholarship
Timeline
Digital Literacy Teacher
Hortonville Area School District
01.2021 - Current
Senior Business Analyst
LinkIT Business Solutions, LLC
01.2018 - 01.2021
Solutions Consultant
Omni Resources
01.2015 - 01.2018
ITAS Order-To-Cash Senior Functional Analyst
Kimberly-Clark
01.2010 - 01.2014
Functional Analyst
NACP E-Commerce Business Partner
01.2010 - 01.2010
Functional Analyst
Order-To-Cash Project Team
01.2007 - 01.2010
Analyst
Global E-Commerce Team
01.2003 - 01.2007
Lead BA/QA
National Guardian Life
Quality Assurance
Greatland
Lead BA/QA
Utech Consulting
Lead BA
Breakthrough, LLC
License 2088 - Elementary/Middle - Education
CESA 6
B.S. Business Administration - Management Information Systems
Michigan Technological University