Upbeat individual with a talent of making an impression. Quick learner of duties and work responsibilities. Enthusiastic and personable individual with 9 years of delivering great customer service. Team player with a driven mindset. Hard worker with a focus on pleasing the customer.
Overview
10
10
years of professional experience
Work History
Caretaker
Self-employeed
02.2023 - Current
Provided compassionate care to client, assisting with daily tasks such as meal preparation and personal grooming.
Planned, prepared, and served meals and snacks according to prescribed diets.
Ran errands for clients, did shopping, and picked up other necessities.
Remained alert to problems or health issues of clients and competently responded.
Scheduled and accompanied clients to medical appointments.
Managed budgets for maintenance projects, allocating funds appropriately while minimizing unnecessary expenses.
Waitress
Slippery Mermaid
12.2019 - 05.2022
Marketed items which led to an increase in sales by 20%.
Provided excellent customer service by showcasing communication skills, attentiveness to customer needs, and ability to resolve difficult situations with professionalism.
Worked collaboratively with other staff members to ensure smooth operations in the restaurant.
Multitasked efficiently in fast-paced environment by taking orders, serving food and beverages, managing 6 tables at a time, and handing cash and credit transactions simultaneously.
Knowledge of different cuisines, wines, and cocktails which demonstrates understanding of the restaurant industry.
Waitress
Copper Bull Bar and Grill
01.2019 - 12.2019
Greeted new customers, discussed specials, and took drink orders.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress
FUBAR Pizza Bar
07.2018 - 02.2019
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Checked guests' identification before serving alcoholic beverages.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
Sales Associate
GNC
09.2017 - 06.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Server
TC's FRONT PORCH
06.2014 - 09.2017
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.