Daniel Allen
Seven Hills
Summary
Dynamic and results-driven professional with a strong background in project management and customer relationship management, honed at Quality Service for Less LLC. Proven ability to enhance operational efficiency and client satisfaction through effective vendor management and strategic planning. Committed to delivering exceptional service and fostering team collaboration in fast-paced environments.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Owner
Quality service for less llc
01.2022 - Current
- Managed multiple accounts across Cincinnati, Dayton, and Cleveland as general contractor.
Collaborated with property management companies to fulfill residential project needs.
Delegated work orders to various crews to ensure timely project completion.
Handled accounting and inventory management to maintain operational efficiency.
Executed marketing strategies to promote services within targeted markets. - Coordinated supply chain logistics for service delivery.
- Facilitated communication between team members and clients.
- Monitored service quality to ensure client satisfaction.
- Negotiated contracts with suppliers for cost-effective solutions.
- Maintained relationships with existing clients by providing superior customer service.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Oversaw scheduling and staffing to meet client needs.
All-Rounder/Roundsman
Aramark
Cincinnati
01.2016 - 01.2022
- Maintained cleanliness and organization in food preparation areas.
- Assisted chefs with meal preparation and ingredient assembly.
- Operated kitchen equipment safely and efficiently during service.
- Stocked supplies and monitored inventory levels in storage areas.
- Collaborated with team members to ensure timely food service delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled customer inquiries and resolved issues promptly and professionally.
- Greeted customers and provided friendly customer service.
- Managed multiple tables efficiently during busy service periods.
- Collaborated with kitchen staff to ensure timely food delivery.
All-Rounder/Roundsman
TGI Fridays Restaurant
Mason
01.2012 - 01.2016
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted waitstaff by promptly clearing and resetting tables for new guests.
- Supported kitchen staff by transporting dishes and utensils efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Winston Woods High School
01.2004
Skills
- Customer relationship management
- Time management
- Conflict resolution
- Quality assurance
- Project management
- Customer service
- Food safety
- Problem solving
- Team collaboration
- Strong work ethic
- Memory retention
- Vendor management
- Contract management
- Partnership development
- Home construction background
- Construction software
- Equipment troubleshooting
- HVAC maintenance
- Preventive maintenance
- Project coordination
Certification
Servsafe certification
Timeline
Owner
Quality service for less llc
01.2022 - Current
All-Rounder/Roundsman
Aramark
01.2016 - 01.2022
All-Rounder/Roundsman
TGI Fridays Restaurant
01.2012 - 01.2016
High School Diploma -
Winston Woods High School