Carley Massie

• Engaged in conversation with customers and answered questions that customers may have had.
• Greeted all customers kindly.
• Utilized technology to check out customers quickly and efficiently.
• Managed time between serving customers, checking out customers, and making products.
• Worked with a close-knit team of employees who valued customer’s service.
• Scooped ice cream and served other desserts in real time.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.

• Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
• Sanitized dishes, tabletops, and frequently touched surfaces to prevent spreading germs.
• Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
• Distributed food, napkins, and beverages in preparation for snack time.
• Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
• Maintained child-friendly environment with access to outdoor activities.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents and invoices.
• Scheduled appointments in person and over the phone.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

•Kept the workplace clean and tidy.