Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director
Kidtopia Childcare, Inc.
01.2023 - Current
Attended approved training and continuing education courses to maintain certifications.
Operated under licensing guidelines to protect health, safety and well-being of children.
Stayed current on guidelines to maintain compliant program operations.
Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Developed strong relationships with families, providing support and addressing concerns promptly and professionally.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Led team meetings to discuss challenges, share best practices, and set goals for continuous improvement.
Managed program paperwork and child records to comply with state requirements.
Served as a liaison between teachers, parents, administration, ensuring clear lines of communication about student progress or any issues that arose during the course of care provision at the childcare center.
Oversaw daily administrative tasks such as managing attendance records, processing tuition payments, and maintaining student files in compliance with regulations.
Worked effectively in fast-paced environments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Cultivated interpersonal skills by building positive relationships with others.
Office Manager
Prestige Exteriors, LLC
11.2021 - 08.2022
Resolved problems, improved operations and provided exceptional service.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Excellent communication skills, both verbal and written.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Gained extensive knowledge in data entry, analysis and reporting.
Developed and maintained courteous and effective working relationships.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Created, maintained and updated filing systems for paper and electronic documents.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Family Support Specialist
Kidtopia Childcare, Inc.
03.2014 - 11.2021
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Implemented age-appropriate curricula to meet needs of young learners.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Developed and implemented behavior management plans.
Facilitated strong relationships among students, parents, and school staff through open communication channels and participation in community events.
Engaged with children on individual basis to build positive relationships and promote learning.
Excellent communication skills, both verbal and written.
Strengthened communication skills through regular interactions with others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained accurate records of student attendance, progress, and overall development to ensure accountability and data-driven decisionmaking.
Ensured compliance with licensing requirements by maintaining a safe, clean, and organized environment for children at all times.
Established positive relationships with students and families.