Carley Pryor
Bingo Spot
Rowlett,TX
4
years of professional experience
Professional with focus on delivering high-quality results in gaming environments. Strong skills in customer service, number verification, and maintaining organized records. Adept at team collaboration, ensuring smooth operations, and adapting to changing needs. Recognized for reliability, clear communication, and a positive attitude.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Bingo Worker
1 Year 4 Months- Monitored play area to verify call accuracy and game compliance.
- Processed bingo cards and issued supplies for smooth game operations.
- Assisted guests with rules, seating, and purchase questions.
- Collected cash payments and balanced till at shift close.
- Resolved customer concerns promptly while maintaining courteous service.
- Assisted patrons with questions or concerns regarding gameplay, providing informative explanations as needed.
- Fostered a welcoming community among regular patrons through consistent event scheduling and friendly rapport-building efforts.
- Provided clear communication of rules and regulations to all players, fostering fair gameplay for participants.
- Managed cash handling procedures, ensuring accurate transactions and preventing discrepancies in daily sales reports.
Server
5 Months- Greeted guests promptly, presented menus, and explained daily specials and seafood offerings.
- Took accurate orders and entered requests into POS system for timely kitchen processing.
- Coordinated with kitchen staff to verify order accuracy and resolve special requests.
- Suggested beverage pairings, appetizers, and menu upgrades to enhance dining experience.
- Delivered food and drinks efficiently while monitoring table needs throughout service.
- Processed payments accurately, handled checks, and closed guest tabs with professionalism.
Guest Services Coordinator
7 Months- As a Guest Services Coordinator on a cruise line, I provided guests with a seamless and enjoyable experience from the moment they boarded to the time they disembarked. My duties include greeting passengers, assisting with embarkation and disembarkation processes, and addressing any guest concerns or requests throughout their stay. I handled reservations for onboard services, such as dining, shore excursions, and spa appointments, and addressed special requests like room upgrades or special celebrations. I coordinated communication between guests and departments, ensuring prompt responses to guest needs. Additionally, I addressed guest feedback and complaints, resolved issues to enhance satisfaction, and maintained detailed records of all interactions. Maintained clear communication with guests regarding itineraries, events, and onboard activities to keep them informed and engaged throughout their cruise. My role requires excellent problem-solving, multitasking, and customer service skills, as well as a thorough knowledge of the ship's operations and offerings. Ultimately, I strive to create a welcoming, stress-free environment for all guests, ensuring that their time on board is memorable and enjoyable.
- Coordinated guest communications, resolving itinerary questions and special requests with accurate, timely responses.
- Managed boarding assistance, ensuring smooth embarkation and seamless guest check-in processes.
- Tracked reservations and service updates, maintaining precise records across guest service systems.
Steward
10 Months- As a server on a cruise line, my primary responsibility is to deliver exceptional dining experiences for guests by providing high-quality food and beverage service in the ship's restaurants, bars, and dining areas. Greeted guests, took orders, and provided detailed information on menu options, accommodating special dietary requests and allergies. Monitored guest satisfaction throughout meals, refilled drinks, offered additional courses, and attended to specific needs and requests. I work closely with the kitchen and other service staff to ensure that meals are prepared and served in a timely manner, and that guests receive exactly what they ordered. In addition to serving food, Assisted with setting and clearing tables, maintaining cleanliness in dining areas, and arranging utensils, glasses, and napkins. As a server, I must maintain a friendly, professional, and efficient demeanor at all times, even during busy service periods. Handled payments, informed guests about onboard dining events or promotions, and created personalized dining experiences to enhance guest enjoyment. My role requires strong communication, teamwork, and multitasking skills, as well as the ability to anticipate guests' needs and adapt to a fast-paced environment. Ultimately, my goal is to ensure that each guest has a memorable and enjoyable dining experience while onboard the cruise.
- Sanitized galley equipment and dining areas to maintain strict sanitation and safety standards.
- Operated dishwashing systems to clean service ware, utensils, and cookware efficiently.
- Restocked supplies, linens, and utensils to support uninterrupted meal service.
Hotess
10 Months- My primary role is to provide a warm, welcoming experience for guests as they arrive. I greet customers with a friendly attitude, check reservations, and manage the seating arrangement, ensuring that guests are seated promptly and comfortably based on availability and party size. Tracked wait times, informed guests of delays, and offered updates as needed. In addition to seating guests, I assisted with setting up tables, ensuring they were clean and properly set with necessary utensils and condiments. Coordinated with servers and kitchen staff to maintain flow of dining room, facilitating smooth service throughout shifts. Managed phone calls for reservations, take-out orders, and inquiries, contributing to efficient front desk operations. If guests have any special requests or need assistance, I address them with care, ensuring a positive experience. I also help maintain the restaurant's ambiance, making sure the dining area is clean, organized, and ready for guests. As a host, I need strong communication, multitasking, and customer service skills to handle busy shifts, ensure smooth seating operations, and contribute to a positive atmosphere in the restaurant. My ultimate goal is to create a welcoming environment that encourages guests to return and enjoy their dining experience.
- Greeted guests promptly and managed seating flow to support smooth front-of-house operations.
- Organized waitlist entries and coordinated table assignments to reduce guest delays.
- Communicated effectively with servers and management to maintain accurate dining room coverage.
Education
High School Diploma
Bachelor of Science - Psychology
Skills
Game Assistance
Customer service
Problem-solving
POS
Event Coordination
Customer Engagement
Restaurant Experience
Multitasking
Attention to detail
Reliability and punctuality
Professionalism and etiquette
Team player attitude
Patience and tolerance
Quick learner
Timeline
Bingo Worker
Bingo Spot
06.2025 - CurrentRead More
Server
Red Lobster
01.2025 - 06.2025Read More
Guest Services Coordinator
American Cruise Lines
05.2024 - 12.2024Read More
Steward
American Cruise Lines
07.2023 - 05.2024Read More
Hotess
Mi cocina
06.2022 - 04.2023Read More
Rockwall-Heath High School
High School Diploma
Read More
Southern New Hampshire University
Bachelor of Science from Psychology
Read More