Carley Reuter
Frisco,TX
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged problem-solving skills and teamwork at Hyenas Comedy Night Club to significantly reduce wait times and train new staff. Skilled in customer service and efficient multitasking, I consistently exceed business goals by fostering trust-based relationships and optimizing work processes.
Overview
12
12
years of professional experience
Work History
Bartender
Hyenas Comedy Night Club
06.2018 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales Representative
Beauty & Hair
08.2020 - 04.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Bartender
Improv Comedy Club
06.2013 - 06.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Screen Printer/Office Assistant
CCC N' Things
07.2012 - 10.2016
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Installed and repositioned screen printing plates and pressure roles.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Specialized Associates - Architectural Drafting Technology
Northwest Technical Institute
Saint Paul, MN10.2008
Skills
- Strong multitasking
- Highly reliable
- Problem-solving skills
- Honest and Dependable
- Customer service expertise
- Teamwork and Collaboration
Timeline
Sales Representative
Beauty & Hair
08.2020 - 04.2021
Bartender
Hyenas Comedy Night Club
06.2018 - Current
Bartender
Improv Comedy Club
06.2013 - 06.2018
Screen Printer/Office Assistant
CCC N' Things
07.2012 - 10.2016
Specialized Associates - Architectural Drafting Technology
Northwest Technical Institute
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