Carley Rubino-Granados
Cedar Hill,TX
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Server Team Lead
Spaghetti Warehouse
Arlington, TX
01.2017 - 06.2018
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
Server Team Lead
Bobby V's Arlington Texas
Arlington, TX
08.2017 - 05.2019
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Embroidery Machine Operator
Pepwear
Cedar Hill, TX
05.2019 - 02.2020
- Prevented downtime due to technical issues by proactively identifying potential problems with machines and addressing them promptly.
- Enhanced product quality by diligently inspecting finished embroidery for flaws and defects.
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
- Collaborated with supervisor to obtain special instructions on work patterns and new designs.
- Increased efficiency with effective thread color changes and machine adjustments for various projects.
Orders Department Supervisor
PepWear
Cedar Hill, TX
04.2021 - 02.2022
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Warehouse Associate
PepWear
Cedar Hill, TX
02.2022 - 03.2023
- Displayed adaptability by taking on various roles within the building as needed.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Completed regular cycle counts to maintain accurate inventory records.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Screen Maker
Pepwear
Cedar Hill, TX
03.2023 - 04.2024
- Maintained comprehensive records of project details, allowing for easy reference and tracking of progress throughout the screen-making process.
- Streamlined communication between teams by providing clear instructions and updates regarding project status.
- Contributed creative ideas during brainstorming sessions with design teams that led to innovative solutions for challenging projects.
- Adhered to strict industry safety protocols while handling chemicals and equipment, minimizing workplace accidents.
- Assisted in training new employees on proper screen-making techniques, fostering a productive work environment.
- Troubleshot technical issues during production runs, quickly resolving problems to maintain workflow efficiency.
- Reduced waste and saved resources by accurately identifying reusable materials in the screen-making process.
- Optimized exposure times for various emulsions, resulting in crisp image transfers onto screens.
- Improved screen quality by implementing precise measurements and attention to detail in the screen making process.
- Managed multiple projects simultaneously, prioritizing tasks based on deadlines and client needs for timely completion.
- Collaborated with design team to ensure accurate translation of artwork into screens for optimal print results.
- Worked closely with the print technicians, ensuring accurate color matching and registration for high-quality final prints.
Pep Rep
Pepwear
Cedar Hill, TX
11.2019 - 10.2024
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Contributed to team sales goals by upselling products and services to customers.
Private Nanny
Stacie West
Mansfield, TX
08.2024 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Implemented daily routines for optimal child development and created a structured environment.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Education
Cosmetology
Paul Mitchell The School
Arlington, TX01.2017
Skills
- Relationship building
- Infant care experience
- Schedule management
- Positive reinforcement
- CPR training
- Social skill development
- Safety consciousness
- Conflict resolution
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Heartsaver first aid (first aid)
- Task prioritization
- Exceptional customer service
- Team collaboration
- Multitasking and organization
- Shift management
- Positive and professional
- Reliable and responsible
- Team player
Timeline
Private Nanny
Stacie West
08.2024 - Current
Screen Maker
Pepwear
03.2023 - 04.2024
Warehouse Associate
PepWear
02.2022 - 03.2023
Orders Department Supervisor
PepWear
04.2021 - 02.2022
Pep Rep
Pepwear
11.2019 - 10.2024
Embroidery Machine Operator
Pepwear
05.2019 - 02.2020
Server Team Lead
Bobby V's Arlington Texas
08.2017 - 05.2019
Server Team Lead
Spaghetti Warehouse
01.2017 - 06.2018
Cosmetology
Paul Mitchell The School