Carley Starr
Middletown,NY
Summary
High-energy Store Manager bringing extensive experience in Cannabis retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager
The Botanist
11.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Administrative Assistant
Curaleaf
05.2023 - 11.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Assistant Manager
Curaleaf
10.2020 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Lead Budtender
Curaleaf
05.2020 - 10.2020
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Participated in community outreach events representing the dispensary positively within local communities.
- Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
- Provided support to the store manager in administrative tasks such as scheduling staff shifts or processing payroll information.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
Budtender
Curaleaf
01.2020 - 05.2020
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
No Degree - General Studies
Orange County Community College
Middletown, NYNo Degree - General Studies
Orange County Community College
Middletown, NYSkills
- Training and mentoring
- Store operations
- Inventory Management
- Operational Efficiency
- Advertising and marketing
- Work Planning and Prioritization
Timeline
Store Manager
The Botanist
11.2023 - Current
Administrative Assistant
Curaleaf
05.2023 - 11.2023
Assistant Manager
Curaleaf
10.2020 - 05.2023
Lead Budtender
Curaleaf
05.2020 - 10.2020
Budtender
Curaleaf
01.2020 - 05.2020
No Degree - General Studies
Orange County Community College
No Degree - General Studies
Orange County Community College
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