At Southern New Hampshire Medical Center, I honed my expertise in clinical laboratory practices, notably in specimen handling and sample preparation. My proactive approach in extra training significantly reduced lab test errors, enhancing reliability. Known for exceptional problem-solving and customer service skills, I effectively trained new staff, ensuring high standards in specimen processing and accuracy.
Overview
6
6
years of professional experience
Work History
LEAD SPECIMEN PROCESSOR
Southern New Hampshire Medical Center
NASHUA, NH
11.2018 - Current
Participated in extra training and courses to refine and improve upon industry knowledge.
Identified and fixed issues with lab equipment to achieve more accurate lab results.
Captured client and specimen data electronically to build and update files.
Assisted other departments with sample collection processes when needed.
Provided excellent customer service when interacting with patients, healthcare providers, staff members.
Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
Trained new personnel on proper specimen preparation techniques and documentation requirements.
Processed specimens and prepared them for testing according to established procedures.
Reviewed processed specimens for accuracy prior to release of results back into clinical setting per regulatory guidelines and requirements.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.