Carli Dunkin

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
• Expanded sales by 10% by facilitating client satisfaction and renewing customer relations.

• Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
• Delivered comprehensive bid proposals for industrial cleaning projects and gained client approval on costs.
• Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
• Created budgets and managed construction of approximately 25 various projects in 2020.
• Generated new business by leveraging strategic sales techniques and articulating product value to prospective customers.
• Constructed budgets and estimates ranging from $500,000 to $3,000,000 for industrial cleaning and soft craft projects.
• Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
• Conducted site visits and provided recommendations and informed advice regarding site viability.

• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.

• Devised and implemented product strategies for filling market gaps and driving consistent sales.
• Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
• Documented all customer interactions using Salesforce and to capture data in processing system.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics for storage containment solutions.
• Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
• Increased revenue by acquiring new customers and determining needs to offer relevant products.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Prospected 5-10 potential customers per week and maintained solid 50% conversion rate.
• Advised, sold and configured industrial safety products in single and multiple transactions, averaging $50,000 to $1,500,000 in sales per year.
• Created and implemented sales strategies to successfully meet company targets.
• Built rapport with customers and assessed needs to make product recommendations and upsell.

• Completed in-depth reviews of market conditions and customer preferences for industrial storage solution products.
• Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
• Increased brand awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
• Planned and executed events and marketing programs, producing 75% of goal of qualified leads.
• Enhanced records transparency and traceability by devising and implementing strategies for managing PQF's, MSA's and legal documentation.
• Created policies and procedures meeting regulatory guidelines and compliance standards.
• Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.