Carli Harris
Norfolk,VA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Resourceful United States Navy E-4 with 2 years of experience as Culinary Specialist providing food service and dining facility management. Accomplished in planning, preparing and serving balanced meals under strict deadlines and budget limitations. Focused on proper food handling, safety procedures and maintaining clean food service and dining environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Southern Auto Group
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Managed department budgets and generated financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Culinary Specialist
United States Navy, USN
10.2021 - 03.2023
- Inspected deliveries for accuracy and safety.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Prepared and served food to approximately 5000 personnel on a naval deployment.
- Disciplined and dedicated to meeting high-quality standards.
- Coordinated with team members to prepare orders on time.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Set up and broke down kitchen for service.
Babysitter
Private Residence
03.2019 - 09.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered medications, following strict instructions from parents and medical labels.
- Provided safe transportation to and from school and extracurricular activities.
Cashier Team Lead
Walmart
07.2020 - 05.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Waitress
Larry's Pit BBQ
05.2019 - 05.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
High School Diploma -
Du Quoin High School
Du Quoin, IL05.2021
Skills
- Detailed Meeting Minutes
- Prioritizing Patients
- Customer Service
- Program File Distribution
- Business Correspondence
- Employee Timesheet Processing
- Customer Service
- Culinary Staff Management
- Procedure Preparation
- Production Standards
- Collaborative Relationships
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Was Awarded Culinary Specialist of the Month 3 times throughout my Navy Career
Certification
- CPR certification
Timeline
Administrative Assistant
Southern Auto Group
03.2023 - Current
Culinary Specialist
United States Navy, USN
10.2021 - 03.2023
Cashier Team Lead
Walmart
07.2020 - 05.2021
Waitress
Larry's Pit BBQ
05.2019 - 05.2021
Babysitter
Private Residence
03.2019 - 09.2021
High School Diploma -
Du Quoin High School
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