Carli Hines
Summary
Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Manager
Sue's Wings And Things
02.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developing and implementing policies and procedures to maintain a safe and efficient working environment.
- Hiring, training, and supervising to ensure high-quality service delivery.
- Handling customer inquiries, complaints, and feedback in a professional and timely manner.
- Collaborating with the kitchen team to ensure seamless coordination between front and back of house operations.
Patient Care Technician
AnMed Health Medical Center
12.2021 - 04.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Biology
Anderson University
Anderson, SC12.2025
High School Diploma -
Pendleton High School
Pendleton, SC05.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Strategic Planning
- Sales Techniques
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Hiring and Training
- Scheduling and Coordinating
Timeline
Patient Care Technician
AnMed Health Medical Center
12.2021 - 04.2023
Manager
Sue's Wings And Things
02.2018 - Current
Bachelor of Science - Biology
Anderson University
High School Diploma -
Pendleton High School