Skilled team player with strong background in Organization environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
9
9
years of professional experience
Work History
Boutique Business Owner
Urban River Boutique
07.2022 - 11.2024
Sorted through large volumes of financial information to determine strengths, weaknesses, and necessary improvements based on identified patterns and key metric data
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Assisted in recruiting, hiring and training of team members.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Simply Generations
01.2020 - 07.2022
Restocked front lanes and displays, following established merchandising procedures and standards
Used POS system to scan customer purchases, calculate prices, and process transactions
Provided accurate information to help customers quickly navigate store and acquire items for purchase
Welcomed guests and offered quick assistance to handle diverse needs
Promoted safety initiatives to increase awareness and maintain risk-free environment
Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills
Processed customers' orders and checked buggies for additional merchandise
Unboxed and restocked merchandise into attractive displays
Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences
Assisted with store recovery to maintain clean and organized sales floor throughout shift
Monitored customers for signs of fraud and theft to prevent store losses
Promoted credit and loyalty programs during customer interactions
Processed returns and exchanges in line with store policies
Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
Interacted professionally with customers, informing individuals of sales promotions and driving product interest
Sales Director
Holiday Inn
01.2018 - 01.2020
Handled performance management and compensation decisions to effectively recognize and motivate employees
Implemented comprehensive sales plan to meet overall business objectives for account acquisition, revenue, and margin
Researched market and competitors regularly to effectively anticipate opportunities and threats
Prospected for new leads continuously across San Marcos territory to drive new sales
Connected with customers to build trust and leverage consultative sales techniques
Used computers to build successful sales pipelines, manage prospects, and run reports
Cold called prospective clients to build awareness for company offerings and generate substantial interest
Monitored plans to proactively adjust strategies and maintain progress against results
Worked with department managers to meet staffing and resource levels for expected demands
Selected, developed, and deployed staff to effectively meet territory objectives
Resolved customer complaints regarding sales and service
Prepared budgets and approved budget expenditures
Determined price schedules and discount rates to maintain competitive positioning
Counted daily cash, prepared deposits, and updated financial records with current totals
Gymnastics Coach
Rock Solid
01.2016 - 01.2020
Planned and scheduled season practice programs to maintain optimum fitness levels
Coached participants in necessary skills to achieve excellent performance
Established squad rules and regulations to promote professional behavior during sporting season
Maintained necessary injury-related documentation to file insurance claims
Recommended purchase of appropriate sports supplies to replenish stock
Implemented and oversaw facility safety standards to minimize athletic injuries
Enforced discipline and imposed penalties for conduct issues to keep teammates focused and promote good sportsmanship
Scheduled interscholastic competitions to gauge team performance
Managed exercise sessions and practice drills, sustaining interest of players with challenging routines
Observed and improved the movement of athletes bodies, hands and feet to obtain the optimal results from every action
Demonstrated the safe and effective use of sports and training equipment to minimize injuries and help each person obtain the maximum benefit
Taught students basics of gameplay and rules, including league's regulations, play techniques, and general strategies
Worked with head coach in identifying strengths and potential of each player during trials
Managed athlete conditioning program to keep the team members at the top of their games
Education
High School Diploma -
Junction High School
Junction, Texas
3 years - undefined
Texas State Education
San Marcos, Texas
Skills
Performance management
Strategic planning
Team building and leadership
Oversee operations
Organization
Motivation
Planning
Prioritization
Financial management
Business development
Budget control
Timeline
Boutique Business Owner
Urban River Boutique
07.2022 - 11.2024
Sales Associate
Simply Generations
01.2020 - 07.2022
Sales Director
Holiday Inn
01.2018 - 01.2020
Gymnastics Coach
Rock Solid
01.2016 - 01.2020
3 years - undefined
Texas State Education
High School Diploma -
Junction High School
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