Carli Marie Frueh
Rancho Cucamonga,CA
Summary
Dynamic leader with a proven track record at Real Floors, adept at driving significant revenue growth and managing high-value accounts. Skilled in negotiation and customer service, I excel in identifying lucrative opportunities and building strong relationships. My strategic approach to account and property management, backed by expertise in Microsoft Excel and CRM software, has consistently enhanced operational efficiency and profitability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Community Manager
Cushman & Wakefield
Las Vegas, NV
09.2021 - 12.2024
- Manage all on-site operations, to include the following:
- Creating and maximizing income opportunities through the aggressive management of community operations
- Enhance the bottom line performance of the community
- Ensures adherence to all policies regarding financial responsibilities
- Administers late and non-sufficient check charges
- Ensures accuracy and timeliness of bank deposits, and computer data
- Generates weekly reports
- Schedules all repairs and make-ready activities
- Supervises all on-site personnel
- Prepares a monthly financial Delinquency Report
- Other duties as assigned
Community Manager
Ovation Property Management
Las Vegas, NV
03.2015 - 09.2021
- Sales & leasing pro facilitating a diverse role in property management with one of top real estate companies in Las Vegas
- Manage all on-site operations, to include the following:
- Creating and maximizing income opportunities through the aggressive management of community operations
- Enhance the bottom line performance of the community
- Ensures adherence to all policies regarding financial responsibilities
- Administers late and non-sufficient check charges
- Ensures accuracy and timeliness of bank deposits, and computer data
- Generates weekly reports
- Schedules all repairs and make-ready activities
- Supervises all on-site personnel
- Prepares a monthly financial Delinquency Report
- Other duties as assigned
Freelance Publicist/Founder
EOTM Media Group
Santa Monica, CA
05.2008 - 11.2020
- Company Overview: EOTMPR generates media attention and name recognition with memorable flair
- With experience and expertise that are unmatched, and with media connections that span multiple industries and markets, we bring our clients to the world
- The PR services that we employ on your behalf include but are not limited to:
- Media Relations
- Social Media Marketing
- Press Kit Design
- Product Launches
- Media Round Tables
- Brand Development
- Artist Development
- Business Development
- Music Supervision
- EOTMPR generates media attention and name recognition with memorable flair
- With experience and expertise that are unmatched, and with media connections that span multiple industries and markets, we bring our clients to the world
Leasing/Sales & Marketing Specialist
BG Staffing
Las Vegas, NV
08.2014 - 02.2015
- Leasing Specialist for 'Plenty of Places' Nevada --- Assisted in leasing up a variety of properties for the firm such as Katie Court Apartments, Maryland Park, Ogden Villas, Fremont Villas, and Park Avenue Apartments
- Basic responsibilities include but are not limited to:
- Creating and executing on site marketing and advertising directives
- Greeting all residents, future residents and internal team members in a professional and consistent positive manner
- Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
- Touring apartment homes and community grounds including models, amenities, and vacant apartments
- Preparing lease documents and related paperwork for management
- Facilitating the move in /move out process
- Basic bookkeeping and administrative duties
- Respecting the boundaries of confidentiality, fair housing laws and safety
Assistant Manager/Marketing Manager
AMLI Warner Center
Woodland Hills, CA
01.2014 - 08.2014
- Assisted Property Manager with all on site operations, worked to achieve property financial and operational objectives for a luxury community in Southern California
- Ensured all activities were conducted in compliance with all local, state and federal, landlord/tenant real estate laws
- Managed the building staff/community in the absence of the Property Manager
- Responsible for all building correspondence to and from owners, tenants, vendors and management
- Invoicing, including receipt and processing for payment according to established procedures, including verification of appropriate back-up, coding and vouchering
- Maintained building office files
- Handled rent collections by assuring collection of all rent on time and assess late fees on collections received after consulting with GM and or PM
- Created and updated Lease Summaries for each tenant -- (522 units)
- Coordinated all tenant move-ins and move-outs including furniture deliveries and pick-ups, as needed
- Obtained estimates, provided proposals, order work, and invoice tenant(s) for such work
- Maintained work order system
- Enter, print and distribute Service Requests, follow-up with staff or vendor to ensure completion, invoice billable work
- Create, print and distribute quarterly building newsletter
- Assisted Property Manager with the preparation and dissemination of monthly client and building reporting
- Maintained Tenant Information database
- Assisted with preparation of annual operating budgets and reports for the facility as well as preparation of monthly financial reports
- Responsible for day-to-day tenant relations
- Coordinated all tenant events -- tenant anniversary and holiday gift program
- Coordinated Fire/Life Safety Procedures training for tenants
- Planned all marketing and branding objectives
- Prepared marketing strategies alongside other company executives and staff
- Drove overall CRM and direct marketing and engaged other organizations within the community
- Collaborate with sales and sourcing to develop strategic partnership activities and implement the execution framework and strategic plan on identified opportunities
Regional Sales & Marketing Director
Asian Tourist Guide Magazine
Beverly Hills, CA
03.2012 - 01.2014
- New Business Development (Northwest Region)
- Develop and implement strategic marketing and branding campaigns
- Prospecting - B2B Sales
- Demonstrable results providing a strong customer service experience
- Experience producing professional quality presentations, documentation, and other written collateral using Microsoft Office products: Word, PowerPoint, Visio, and Excel
- Excellent written and verbal communication skills, both in groups and one-on-one interactions for effective presentations
- Ability to work well under pressure and meet deadlines
- Next generation of pacesetters
Property Manager
Best Realty/H.O.M.E. Initiative
McDonough, GA
01.2007 - 05.2010
- Real Estate consulting, directed company seminars on the importance of home ownership
- Successfully managed and operated multifamily units & Single Family Homes in the greater Atlanta area
- Lease Ups
- Coordinate Turn Key
- Create and Implement Marketing Plan
- New Business Development
- Created sales, marketing and training manual for company
- Successfully added a new turnkey arm for the company, creating a profit of over $250,000 the first year and over $500,000 the 2nd
- Enhanced company portfolio by adding over 150 new single family homes, condos and duplexes
Marketing Manager/Leasing
Sales Inc
Duluth, GA
02.2007 - 04.2008
- Led a staff of 7, including leasing, marketing and sales experts
- Developed and implemented marketing programs for a variety of markets
- Managed advertising campaigns for condo conversions
- Promoted to manage and delegate a $3.5 marketing budget, serving as an account team leader in Bradenton, Florida, Raleigh, North Carolina, Atlanta, Georgia, New Orleans, Louisiana and Montgomery, Alabama
Loan Officer
Global Home Loans & Finance
Atlanta, GA
09.2005 - 02.2007
- Oversaw entire mortgage process including application, origination, underwriting and closing
- Approved loans within specified limits, and refer loan applications outside those limits to management for approval
- Coordinated appointments with prospects to obtain information for loan applications and educated them on the mortgage process
- Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Assisted with credit repair as needed
- Set up meetings with local home sellers, real estate professionals, lawyers and contractors to find prospective and referral loans
- Hosted small conferences and meetings to explain the variety of financial products and services available
Property Manager
Miles Properties
Atlanta, GA
07.2000 - 10.2005
- Successfully managed and operated 200-400 multifamily units in greater Atlanta area
- Office Manager, led staff of up to 20, including maintenance
- Held key role of being the liaison for investor and management firm
- Collecting rent, accounts payable and receivables
- Participating and or initiating litigation with tenants
- Created marketing campaigns for open houses and new developments
- Implemented online marketing and created marketing manual on guerrilla marketing techniques
Education
BA - Information Technology
Clayton State University
Morrow, GA01.2004
Associate Degree - Business
Chaffey College
Rancho Cucamonga, CA01.2001
Microsoft A+ Certification - Microsoft Products
Computer Education Institute
Pomona, CA01.1999
Skills
- Section 42
- Management
- Sales
- Scheduling
- Yardi
- Marketing
- Property Management
- Account Management
- Fair Housing Regulations
- CRM Software
- Loan Officer
- Public Relations
- Branding
- Accounts Payable
- Office Management
- Payroll
- Credit Analysis
- Negotiation
- Computer Networking
- Microsoft Outlook
- E-Commerce
- B2B Sales
- Digital Marketing
- Human Resources
- Accounts Receivable
- Research
- Team Management
- Social media management
- Budgeting
- Salesforce
- Yardi Voyager
- OneSite
- Amo Crm
- Financial acumen
- Bluemoon
- Sales Management
- Business Development
- Content Creation
- Senior leadership
- Customer service
- Affordable Housing
- Supervising experience
- Communication skills
- Microsoft Office
- Microsoft Excel
Certification
- The Henderson Crime Free Multi-Housing Program, 07/01/17, Present
- 8 Hour Management Training Class, Present
- Fred Pryor Communication with Tact and Professionalism Certificate, 09/01/16, Present
- Certificate of Education - Real Estate Principles and Law - 90 Course Hours, 12/01/21, Present
- Certificate of Education - Real Estate Pre Licensing Course Title - 30 Hour - Contracts and Agency, 12/01/21, Present
- Driver's License, Present
Awards
- Special Achievement Award From The Professional Women Association (WOW), 08/01/16, In recognition of outstanding achievement and community efforts in public relations and brand management.
- Outstanding contribution in community, 06/01/15, Rising Star Music Awards.
Assessments
- Customer focus & orientation, Proficient, 08/01/22
- Work style: Reliability, Proficient, 03/01/23
- Social media, Proficient, 09/01/23
- Sales skills, Proficient, 08/01/21
- Verbal communication, Proficient, 03/01/23
- Management & leadership skills: Planning & execution, Proficient, 05/01/22
- Retail customer service, Proficient, 04/01/23
- Basic maintenance and repair, Proficient, 07/01/22
- Customer service, Proficient, 04/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 10/01/21
- Written communication, Proficient, 09/01/23
- Sales fit, Proficient, 04/01/23
- Inside sales, Proficient, 10/01/22
- Work motivation, Proficient, 10/01/23
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Community Manager
Cushman & Wakefield
09.2021 - 12.2024
Community Manager
Ovation Property Management
03.2015 - 09.2021
Leasing/Sales & Marketing Specialist
BG Staffing
08.2014 - 02.2015
Assistant Manager/Marketing Manager
AMLI Warner Center
01.2014 - 08.2014
Regional Sales & Marketing Director
Asian Tourist Guide Magazine
03.2012 - 01.2014
Freelance Publicist/Founder
EOTM Media Group
05.2008 - 11.2020
Marketing Manager/Leasing
Sales Inc
02.2007 - 04.2008
Property Manager
Best Realty/H.O.M.E. Initiative
01.2007 - 05.2010
Loan Officer
Global Home Loans & Finance
09.2005 - 02.2007
Property Manager
Miles Properties
07.2000 - 10.2005
BA - Information Technology
Clayton State University
Associate Degree - Business
Chaffey College
Microsoft A+ Certification - Microsoft Products
Computer Education Institute
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