Carli Mitges
Summary
Collaborative leader with expertise in aligning organizational vision with actionable talent strategies and engagement plans. Skilled in driving organizational restructuring, employee engagement initiatives, and internal mobility programs to optimize efficiency and retention. Experienced in coaching managers on goal setting, performance reviews, and hiring best practices, as well as managing recruitment strategies across all levels. Proficient in designing feedback tools, implementing HRIS workflows, and fostering a positive work culture through effective communication and strategic partnerships.
Overview
10
10
years of professional experience
Work History
Talent Business Partner
Butler/Till
04.2024 - Current
- Collaborate with leaders to align the organization's vision with actionable Talent initiatives and tailored engagement plans by department.
- Lead and support organizational restructuring efforts to optimize efficiency and productivity, including change communication, addressing employee concerns, and assisting managers with implementation.
- Cultivate a positive work culture by communicating employee engagement initiatives and facilitating action planning.
- Designed and implemented tools such as surveys, focus groups, and regular check-ins to gather employee feedback and inform talent strategies and initiatives.
- Coach managers and supervisors on annual goal setting, performance processes, and compensation decisions aligned with a pay-for-performance culture.
- Serve as a trusted advisor to employees and managers, resolving concerns, conducting investigations, and guiding conflict resolution.
- Assist managers with progressive corrective action, disciplinary meetings, and follow-up actions.
- Manage pre-onboarding to day-one processes, including paperwork, I-9 completion, and hosting bi-weekly orientation sessions. Maintain updates to the orientation deck.
- Oversee resignation handling, initiate the offboarding process, and conduct exit interviews.
- Supported a new HRIS implementation by designing recruiting and onboarding workflows.
Manager, Talent Acquisition
Butler/Till
10.2022 - 04.2024
- Oversaw hiring strategy for recruiting and onboarding of 100+ new hires
- Managed 2 direct reports, a talent specialist, and a senior talent specialist, responsible for coaching, setting yearly goals, mid year/annual reviews, and removing barriers
- Partnered with leaders to determine staffing forecast, built and executed holistic recruitment strategy across all business unites from entry to director level opportunities, inclusive of leveraging a variety of recruitment channels.
- Built training and coached managers of people on the hiring process, interview techniques, best practices, and extending offers.
- Designed and implementing an internal mobility program as part of our retention and engagement strategy.
- Partnered with department leaders to develop job descriptions, a career matrix, and organizational designs, while identifying redundancies and opportunities to reimagine workflows.
- Collaborated closely with HR Program Manager on employment law and compensation best practices.
Senior Talent Acquisition Lead
Butler/Till
09.2020 - 01.2023
- Lead the full-cycle recruitment process for all approved positions at the agency, accountable for achieving monthly metrics.
- Oversee job postings, candidate sourcing, interviewing, and offer negotiations.
- Evaluated, identified, and executed process development plans, creating best practices for the recruitment process, standardization, and driving continuous improvement efforts.
- Address complex recruitment challenges, using significant judgment based on experience and insights to provide expert advice to hiring managers.
- Provided monthly staffing forecast to leadership and strategy to attract top talent to upcoming roles.
- Responsible for resourcing planning to support the hiring space, inclusive of managing an RPO service, and training the internal HR team to support administrative tasks, sourcing, and screening candidates.
- Managed day to day relationships and contracts with all staffing vendors.
RPO Recruitment Specialist I/ Talent Advisor II
Broadleaf Results
05.2015 - 09.2020
- Company Overview: Broadleaf Results has embedded partnerships with their clients from assisting with hiring needs to managing their hiring process, reporting, candidate experience, and data analytics.
- Built trusted relationships with hiring managers and HR teams, guiding them through the hiring process from intake to offer acceptance.
- Partnered with clients across diverse industries (Financial/Accounting, Sales, IT/Engineering, Digital Media) on roles ranging from executive niche searches to entry-level positions.
- Strategized with clients on sourcing approaches to deliver quality candidate pools efficiently.
- Presented market research on talent supply and demand using tools like Talent Neuron, LinkedIn Insights, and candidate phone screens.
- Analyzed recruitment data (e.g., job requisitions, LinkedIn InMail) to provide actionable insights and recommendations.
- Led one-on-one meetings with recruiters and sourcers to track progress, set goals, and offer guidance.
- Exceeded KPIs and SLAs, strengthening relationships with hiring managers and HR business partners.
- Assisted in implementing multiple RPO engagements for local and virtual clients.
- Created and delivered training on diversity, recruiting processes, candidate experience, and interview best practices for hiring managers.
- Mentored new team members on sourcing, compliance, ATS usage, QBRs, and building client trust.
- Consistently surpassed benchmarks and goals across multiple roles, ensuring client satisfaction.
- Conducted kickoff calls, weekly updates, and wrap-up meetings with client recruiters and managers to ensure project success.
- Utilized tools such as SmartSearch, MyStaffingPro, PeopleSoft, LinkedIn, Bullhorn, job boards, and social media to build and maintain candidate pipelines.
- Supported Broadleaf Results’ embedded client partnerships by managing hiring needs, candidate experience, reporting, and data analytics.
- Acted as a business partner, executing best practices in talent aquisition and delivering measurable results.
Education
Bachelors - Business Management
SUNY Brockport
Brockport, NY05.2014
Skills
Workforce planning
Employee engagement action planning
Change management
Performance management
Coaching
Data driven decision making
Conflict resolution and employee relations
Timeline
Talent Business Partner
Butler/Till
04.2024 - Current
Manager, Talent Acquisition
Butler/Till
10.2022 - 04.2024
Senior Talent Acquisition Lead
Butler/Till
09.2020 - 01.2023
RPO Recruitment Specialist I/ Talent Advisor II
Broadleaf Results
05.2015 - 09.2020
Bachelors - Business Management
SUNY Brockport
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