Hi, I’m
Carli Schmit
Norwood Young America,MN
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
10
years of professional experience
Work History
New Perspective Senior Living
TMA & CNA
2016.04 - 2019.02 (2 years & 10 months)
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Supported needs of 14+ residents under long-term care
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Oversaw and maintained patients' rooms, group living areas, and nurse stations
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Educated patients and family members on best home care practices for healing and recovery
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Documented patient information and care activities in electronic health record
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Facilitated personal hygiene management, feeding and ambulation
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Upheld infection control and prevention policies across different patient-facing areas
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Helped patients complete range of motion exercises to prevent loss of function during care
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
- Followed directions of licensed nurses to administer medications and treatments
- Supported needs of 15+ residents under long-term care
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration
- Supported needs of 15+ residents under long-term care
BP Gas Station Service
Cashier/Customer Service Cashier
2015.03 - 2016.03 (1 year)
Job overview
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area
- Met customer service goals and exceeded customer expectations
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Processed customer orders and accurately handled payment transactions
- Developed and managed relationships with customers to increase customer loyalty
- Counted money in drawers at beginning and end of each shift
- Maintained customer satisfaction with quick and professional handling of product returns
- Utilized POS system to handle customer cash and credit card transactions
- Answered product questions using knowledge of sales and store promotions
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
- Redeemed coupons to discount purchases
- Maintained awareness of surroundings and secured cash to minimize loss potential
- Maintained accurate records of customer transactions for reporting purposes
- Referred to price sheets and special sale bulletins to enter price changes
- Performed cash, card and check transactions to complete customer purchases
- Operated cash register to record transactions accurately and efficiently
- Handled cash with high accuracy and took care to check bills for fraud
- Learned duties for various positions and provided backup at key times
- Used POS system to enter orders, process payments and issue receipts
- Worked with floor team and managers to meet wide range of customer needs
- Responded promptly to requests for assistance, spills and customer inquiries
- Maintained current knowledge of store promotions and highlighted sales to customers
- Processed refunds and exchanges in accordance with company policy
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Checked personal identifications during alcohol and tobacco sales
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
- Conducted inventory counts by adding each item in stock and documenting in computer system
Peters On Lake
Waitress /Host/Head Bartender
2009.04 - 2012.01 (2 years & 9 months)
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained 6 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Skills
- Professionalism and strong work ethic
- Great problem solver
- Calm and collective under high stress situations
- Exponential teamwork and collaboration
- High potential for leadership
- Compassionate and understanding of others
- Adapts to changes and diverse situations well
- Advanced customer service abilities
- Reliable and trustworthy
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
401k matchPaid time off4-day work weekPaid sick leaveHealthcare benefitsCareer advancementWork-life balancePersonal development programsTimeline
TMA & CNA
New Perspective Senior Living
2016.04 - 2019.02 (2 years & 10 months)
Cashier/Customer Service Cashier
BP Gas Station Service
2015.03 - 2016.03 (1 year)
Waitress /Host/Head Bartender
Peters On Lake
2009.04 - 2012.01 (2 years & 9 months)
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