Carli Sprague
Mt. Pleasant,Michigan
Summary
Proven Promotions Assistant professional with a professional record of elevating brand awareness for Migizi Economic Development Company and Soaring Eagle Waterpark and Hotel through strategic promotional campaigns and customer engagement. Skilled in Microsoft Office and adept at fostering teamwork, I've successfully managed large events and numerous school & private groups and hosted themed events to boost sales. Demonstrates strong organizational and communicational abilities, ensuring memorable customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Promotions Assistant
Migizi Economic Development Company
03.2023 - Current
- Boost brand awareness by executing promotional events and engaging with customers at 2024-2025 Detroit Lions Home Games in conjunction with SECR Marketing Team.
- Act as an Ambassador for Soaring Eagle Waterpark and Hotel.
- Review Party/Group Contracts and prepare birthday party or group packets: Day passes, food orders, cake/cupcake orders, signage, and decorations.
- Set-up meeting room/birthday party rooms for (up to 8) events in a day: move and lift tables and chairs, place table linens, center pieces, service ware, and food & beverages per Contract.
- Meet & greet birthday families and/or groups (10-150) warmly and pleasantly and answer inquiries.
- Host birthday parties and special events while interacting with guests of all ages.
- Turn birthday party rooms back to back per schedule.
- Set-up and break-down promotional booths, backdrops, tents, and talk to potential guests for successful promotional events.
- Develop and execute promotional campaigns to drive brand awareness and sales at Tribal, local, and State events.
- Collaborate with Migizi Marketing team to create and implement promotional campaigns.
- Responsible for themed event decorations at SEWPH - Winter break, spring break, Spooktacular Weekends in October, and Holly Jolly Dayz in December.
- Responsible for event shopping - supplies, paper products, crafts & activities, and party supplies.
- Entertain guests as company mascots: Gizi, Waabooz, and Makwa.
- Maintain clean, organized and professional work environment.
- Complete weekend report highlighting birthday party and event details. Make suggestions for improvements.
SECR Concert Usher
Soaring Eagle Casino & Resort
07.2022 - 08.2022
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of concert operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Directed ticket holders to seats and facility locations.
- Assisted with set-up and break-down of events to facilitate efficient and organized event preparation.
Bartender
Soaring Eagle Casino & Resort
02.2020 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Operated cash register and POS system for transactions and made proper change for cash transactions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Checked ID cards for proof of age prior to serving alcohol beverages.
- Stacked ice bins and coolers as needed throughout shift.
- Kept bar presentable and well-stocked to meet guests needs.
- Followed alcohol awareness procedures for perverting excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
Promotions Assistant
Migizi Economic Development Company
08.2019 - 10.2019
- Act as an Ambassador for Soaring Eagle Waterpark and Hotel.
- Review Party/Group Contracts and prepare birthday party or group packets: Day passes, food orders, cake/cupcake orders, signage, and decorations.
- Set-up meeting room/birthday party room for events: move and left tables and chairs, place table linens, center pieces, and food & beverages per Contract.
- Meet & greet birthday families and/or groups warmly and pleasantly answer inquiries.
- Host birthday parties and special events while interacting with guests of all ages.
- Turn birthday party room back to back per schedule.
- Set-up and break down promotional booths, backdrops, tents, and talk to potential guests for successful promotional events.
- Develop and execute promotional campaigns to drive brand awareness and sales at Tribal, local, and State events.
- Collaborate with Migizi Marketing team to create and implement promotional campaigns.
- Responsible for themed events at SEWPH - Winter break, spring break, Spooktacular Weekends in October, and Holly Jolly Dayz in December.
- Entertain guests as company mascots: Gizi, Waabooz, Makwa.
- Maintain clean, organized and professional work environment.
SCIT Summer Youth Worker - SECR Marketing Dept.
Saginaw Chippewa Indian Tribe
06.2017 - 08.2017
- Collected, arranged, and input information into database system.
- Print and sort concert tickets by order.
- Hosted Marketing booth during concert nights.
- Meet & greet guests and handed-out swag and property information.
- Adhered to company policies, safety procedures, and performance standards.
SCIT Summer Youth Worker - SECR Aurora Buffet
Saginaw Chippewa Indian Tribe
06.2016 - 08.2016
- Assisted with preparing work area before Aurora Buffet opened for business.
- Wrapped silverware and plastic ware according to F&B standards.
- Polish glass ware as needed.
- Meet & greet guests coming in to dine.
SCIT Summer Youth Worker - SEWP Nbakade Restaurant
Saginaw Chippewa Indian Tribe
06.2015 - 08.2015
- Assisted with preparing work area before restaurant opening.
- Wrapped silverware and plastic ware according to F&B standards.
- Inspected areas: tables, chairs, condiments, and floor.
- Sanitize reusable menus.
- Worked quickly to complete tasks and meet daily standards.
- Greet and seated guests upon arrival.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and organized work areas to maximize productivity and safety.
Education
High School Diploma -
St. Louis Public Schools
St. Louis, MI06.2019
Skills
Microsoft Outlook
Microsoft Office
Brand Awareness
Marketing Strategies
Social Media Management
Strong Communicational Skills
Administrative Functions
Vendor Coordination
Customer Service
Organizational Skills
Customer Engagement
Trade Show & Events
Vendor Coordination
Scheduling
Teamwork and Collaboration
Large Crowd Management
Youth Crafts & Activities
Team Player
Flexible Schedule
Themed Event Decorating
Accomplishments
- Youth Tribal Council - Duly elected to serve on Youth Tribal Council for the Saginaw Chippewa Indian Tribe. This honorable position was selected by the Saginaw Chippewa Tribal Council - 2012
Certification
- Tribal Driver's License - Valid 5/8/23 - 5/8/25
- Autism and Sensory Awareness Training by the International Board of Credentialing and Continuing Education Standards (IBCCES) Training Program (.5 CEUs) - Valid thru 9/24/26
Timeline
Promotions Assistant
Migizi Economic Development Company
03.2023 - Current
SECR Concert Usher
Soaring Eagle Casino & Resort
07.2022 - 08.2022
Bartender
Soaring Eagle Casino & Resort
02.2020 - 03.2020
Promotions Assistant
Migizi Economic Development Company
08.2019 - 10.2019
SCIT Summer Youth Worker - SECR Marketing Dept.
Saginaw Chippewa Indian Tribe
06.2017 - 08.2017
SCIT Summer Youth Worker - SECR Aurora Buffet
Saginaw Chippewa Indian Tribe
06.2016 - 08.2016
SCIT Summer Youth Worker - SEWP Nbakade Restaurant
Saginaw Chippewa Indian Tribe
06.2015 - 08.2015
- Tribal Driver's License - Valid 5/8/23 - 5/8/25
- Autism and Sensory Awareness Training by the International Board of Credentialing and Continuing Education Standards (IBCCES) Training Program (.5 CEUs) - Valid thru 9/24/26
High School Diploma -
St. Louis Public Schools
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