Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carli VanderSchaaf

Jenison,MI

Summary

Proactive Restaurant Manager and Team Member with extensive experience in managing operations, staff, and customer service in high-paced environments. Demonstrated success in conflict resolution, staff cross-training, and efficient multitasking. Skilled in financial management, strategic planning, and maintaining high-quality service and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Manager

Mr. Burger
07.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed operations and approximately 20 staff at a bustling restaurant

Restaurant Team Member

McDonald's Restaurant
06.2022 - 10.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Greeted guests pleasantly and answered menu questions.
  • Handled over 100 cash transactions per day accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy mealtimes.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Planter

Holstege's Greenhouse
03.2018 - 07.2022
  • Managed inventory of seeds, tools, and supplies necessary for successful planting operations.
  • Stayed current on industry advancements in order to incorporate new technologies into planting processes when applicable.
  • Performed regular equipment maintenance to ensure optimal functionality during planting season.
  • Communicated effectively with supervisors regarding progress updates or concerns related to ongoing projects or deadlines.
  • Typically completed about 10 large planting projects per day.
  • Ensured timely planting and harvesting by developing and following a detailed seasonal schedule.

Education

Bachelors - Nursing

Calvin University
Grand Rapids, MI
05.2028

High School Diploma -

Covenant Christian Highschool
Walker
05.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Strategic Planning
  • Policy Implementation
  • Positive Attitude
  • Multitasking
  • Financial Management
  • Teamwork and Collaboration
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Restaurant Team Member

McDonald's Restaurant
06.2022 - 10.2022

Manager

Mr. Burger
07.2021 - Current

Planter

Holstege's Greenhouse
03.2018 - 07.2022

Bachelors - Nursing

Calvin University

High School Diploma -

Covenant Christian Highschool

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Carli VanderSchaaf