Carliann Medel
Ogden,UT
Summary
Offering strong organizational abilities and keen interest in administrative roles, ready to excel and contribute in office environment. Brings foundation in customer service and attention to detail to quickly adapt and learn specific industry requirements. Ready to use and develop communication and technical skills in Branch Office Administrator role.
Overview
11
11
years of professional experience
Work History
Orthodontic Assistant
Shepherd Orthodontics
05.2016 - Current
- Increased practice efficiency, managed multiple patient appointments simultaneously without compromising care quality.
- Enhanced patient comfort and cooperation by providing detailed explanations of treatment procedures.
- Improved practice reputation by consistently receiving positive patient feedback on compassionate and professional care.
- Enhanced team collaboration by actively participating in staff meetings and sharing insights on patient care improvements.
- Enhanced patient engagement and satisfaction, regularly updating them on treatment progress and adjustments needed.
- Aided in improving treatment completion rates through diligent monitoring of progress and timely adjustments as needed.
Information Desk Clerk
Weber State University
01.2014 - 01.2016
- Exhibited strong multitasking abilities, allowing simultaneous responses to multiple inquiries from various channels, including phone calls and in-person interactions.
- Utilized excellent communication skills to effectively relay information to diverse groups of visitors.
- Assisted in updating informational materials, ensuring accuracy and relevance for visitors'' needs.
- Managed high-volume call traffic, prioritizing and routing calls as necessary for optimal customer service.
- Collected payments, processed transactions and updated relevant records.
Education
Medical Office Administration Certification
Martinsburg College
Martinsburg, WVClinical Lab Technician Certification
Ogden Weber Technical College
Ogden, UTSkills
- Verbal and written communication
- Organizational skills
- Complex Problem-solving
- Adaptability and flexibility
- Customer service
- Prioritization and time management
- Teamwork and collaboration
- Multitasking Abilities
- Customer and client relations
- Attention to detail
Skills
- Proficient in Microsoft Office
- Advanced people skills, problem solving
- Self-motivated, organized, and have a positive attitude
- Working in fast-paced office environments
- Ability to interact effectively with clients and coworkers
- Ability to manage multiple tasks and priorities
Timeline
Orthodontic Assistant
Shepherd Orthodontics
05.2016 - Current
Information Desk Clerk
Weber State University
01.2014 - 01.2016
Medical Office Administration Certification
Martinsburg College
Clinical Lab Technician Certification
Ogden Weber Technical College
Similar Profiles
Abiodun FolayeraAbiodun Folayera
Personal Support Worker at Shepherd Village (Shepherd Terrace Retirement Residence)Personal Support Worker at Shepherd Village (Shepherd Terrace Retirement Residence)
Meredith MiddlebrooksMeredith Middlebrooks
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics
Shabna DineshShabna Dinesh
Dental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentinDental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentin
Jp BurkeenJp Burkeen
Operations Manager 2 at Northrop GrummanOperations Manager 2 at Northrop Grumman
Alexis PanunzioAlexis Panunzio
CNA at Lomond Peak Nursing and RehabilitationCNA at Lomond Peak Nursing and Rehabilitation