Carlie Cinquemano
Mandeville,LA
Summary
- Ambitious, career-focused job seeker, anxious to obtain an entry-position to help launch career while achieving company goals.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Elite Leak Detection
Mandeville, LA, LA
01.2021 - 01.2024
- Processed invoice payments and recorded information in account database.
- Contacted vendors to follow up on late invoices.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Resolved discrepancies between purchase orders and invoices.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Updated contact lists on a regular basis; created new contacts as needed.
Server
Reginelli's Pizzeria
Kenner, LA
04.2012 - 09.2024
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees on restaurant procedures and plating techniques.
- Trained new employees to perform duties.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Prepared checks, itemizing total meal costs and taxes.
- Took orders from customers accurately and in a timely manner.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Sales Agent/Car Wash Attendant
Blue Harbor Pointe
Mandeville, LA
08.2023 - 12.2023
- Ensured all safety protocols were followed during the car wash process.
- Resolved customer issues in accordance with company guidelines.
- Worked closely with team members to ensure efficient service delivery.
- Operated cash register to process customer payments.
- Provided information about additional services available at the car wash facility.
- Maintained a clean, organized, and safe work environment.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Demonstrated product features to align with customer needs.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Barista
PJs Coffee Of New Orleans
Mandeville, LA
10.2016 - 10.2023
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created signs and displays to advertise store products or events.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Adhered to health department regulations concerning sanitation standards.
- Created complex, hand-crafted beverages based upon customer preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Prepared and served hot or cold beverages.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Special Needs Caregiver
Kara Bertucci
Metairie, LA
07.2014 - 07.2016
- Provided direct care and support to individuals with special needs in a residential setting.
- Participated in community outings and social events with clients to increase their quality of life experiences.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Collaborated with guardians, physicians and teachers to establish individualized goals and build personalized treatment plans.
- Recorded client status progress and challenges in logbooks and reports.
- Ensured that all safety precautions were followed during recreational activities.
- Kept records of children's behavior and progress to provide updates to parents.
- Developed rapport to create safe and trusting environment for care.
- Assisted clients with personal hygiene, bathing, grooming and dressing.
Housekeeper
Kenni Dillon
Mandeville, LA
06.2021 - 01.2024
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Communicated with customers about requests for additional supplies or cleaning services.
- Waxed and polished wood furnishings to restore faded appearance.
- Emptied trash receptacles throughout the property.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Makeup Artist
Self-employed
Metairie, LA
01.2015 - 01.2024
- Provided makeup services for weddings, proms and other special events.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Used curlers, rollers and curling irons to press and curl hair.
- Consulted with clients about desired look or color palette prior to application process.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Applied makeup to clientele to cover imperfections and create new looks.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Ridgewood Preparatory School
Metairie, LA09-2015
Skills
- Correspondence Management
- Project Coordination
- Office Administration
- Contract Coordination
- Inventory Auditing
- Vendor Management
- Schedule Coordination
- Client Relationship Management
- Sales Techniques
- Cash Handling
- Data Entry
- Customer Service
References
References available upon request.
Timeline
Sales Agent/Car Wash Attendant
Blue Harbor Pointe
08.2023 - 12.2023
Housekeeper
Kenni Dillon
06.2021 - 01.2024
Office Coordinator
Elite Leak Detection
01.2021 - 01.2024
Barista
PJs Coffee Of New Orleans
10.2016 - 10.2023
Makeup Artist
Self-employed
01.2015 - 01.2024
Special Needs Caregiver
Kara Bertucci
07.2014 - 07.2016
Server
Reginelli's Pizzeria
04.2012 - 09.2024
GED -
Ridgewood Preparatory School
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