CARLIE COPELAND
Katy
Summary
Recent graduate from Texas A&M University with strong communication and collaboration skills. Excelled in team environments and effectively conveyed complex ideas. Actively seeking opportunities to leverage academic background and interpersonal abilities in a dynamic and growth-oriented organization. Passionate about contributing to a team's success, eager to make a meaningful impact and drive positive change.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Bartender
Twin Peaks Restaurants
- Current
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages, ensuring quality and consistency
- Maintained knowledge of cocktails, beer, wine, and spirits to provide recommendations to guests
- Provided excellent customer service by engaging with patrons, taking orders, and ensuring a positive guest experience
- Maintained a clean and organized work environment, adhering to health and safety standards
- Managed busy bar during peak hours, handling multiple orders efficiently while maintaining high service standards
Bartender
Twin Peaks
09.2021 - 07.2024
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Utilized POS system to total meal costs and add taxes for final bill calculation
- Presented menus to patrons, answered questions about menu items, and made recommendations
Cocktail Waitress
1860 Italia
10.2022 - 01.2023
- Provided prompt, efficient, friendly, and adequate service to guests at all times
- Abided by all state liquor regulations, particularly in regard to intoxicated persons and minors
- Consistently kept bar and work area as clean and sanitary in compliance to bar standards and local, state, and federal laws
- Greeted newly seated guests in a friendly and timely manner and created a nice environment for customers to enjoy their food and drinks
Guest Attendant
BigShots Golf
08.2022 - 10.2022
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Answered questions about how to start the game and which games to play on the course
- Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship
- Collect credit card, cash, and gift certificate payments and dispensed change for cash transactions
Office Assistant
Butler Family Practice
05.2022 - 08.2022
- Made sure that business records were up to date by updating customer information on a regular basis
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members
- Data and other information, such as records or reports, were computed, recorded, and proofread by me
- Kept track of office supplies and inventory in a neat and orderly manner
- Provided excellent customer service for employers seeking information and services
Front Desk Attendant
The Oil Change Place
06.2021 - 08.2021
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed large volume of guests and improved overall customer service
- Received incoming calls and coordinated with staff to fulfill customer requests
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction
Hostess
Walk On's Sports Bistreaux
08.2020 - 01.2021
- Greeted guests and gathered information to seat groups or place on waitlist
- Greeted customers, answered questions, and recommended specials to increase profits
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
Softball Umpire
Henderson Girls Softball Association
03.2017 - 06.2020
- Managed behavior of players, coaches and crowd to facilitate gameplay
- Fostered sportsmanship among players and coaches to minimize in-game conflict
- Conferred with coaches, players and umpires to discuss calls and disputes
Education
Bachelor of Arts - Communication
Texas A&M University
College Station, TX12.2023
Skills
- Detail-Oriented
- Order Accuracy and Delivery
- Customer Relations
- High Energy and Stamina
- Phone etiquette
- Effective multitasking
- Highly reliable
- Efficient collaboration
Certification
- TABC Certified
- Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Cocktail Waitress
1860 Italia
10.2022 - 01.2023
Guest Attendant
BigShots Golf
08.2022 - 10.2022
Office Assistant
Butler Family Practice
05.2022 - 08.2022
Bartender
Twin Peaks
09.2021 - 07.2024
Front Desk Attendant
The Oil Change Place
06.2021 - 08.2021
Hostess
Walk On's Sports Bistreaux
08.2020 - 01.2021
Softball Umpire
Henderson Girls Softball Association
03.2017 - 06.2020
- TABC Certified
- Food Handler Certification
Bartender
Twin Peaks Restaurants
- Current
Bachelor of Arts - Communication
Texas A&M University
Similar Profiles
Emily HartEmily Hart
Waitress/Certified Trainer at Twin Peaks RestaurantsWaitress/Certified Trainer at Twin Peaks Restaurants
Keysi ZapataKeysi Zapata
Waitress at Twin Peaks RestaurantsWaitress at Twin Peaks Restaurants
Jasmyn AshbaughJasmyn Ashbaugh
Bartender at Twin Peaks RestaurantsBartender at Twin Peaks Restaurants