Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Carlie Davis

Pasadena,MD

Summary

Dynamic bartender with extensive experience at Irish Pub Next Door, excelling in mixology and customer service. Proven track record of increasing sales through upselling and fostering customer loyalty. Skilled in inventory management and training new hires, ensuring compliance with health codes while delivering exceptional service in high-volume environments.

Overview

10
10
years of professional experience

Work History

Bartender

Irish Pub Next Door
03.2025 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Server

Texas Roadhouse
12.2023 - 05.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Yard House
06.2022 - 09.2023
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Increased sales significantly by upselling higher-end products to customers.

Bartender

Sidelines Sports Bar and Grille
10.2020 - 11.2021
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender / Server

Irish Pub Next Door
01.2020 - 09.2020
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.

Education

North County High School
Glen Burnie, MD
2013

Skills

  • Safe service compliance
  • Health codes compliance
  • Mixology
  • Basic accounting
  • Inventory
  • Menu design
  • Marketing and sales experience
  • New hire training
  • Professional appearance
  • Customer service
  • Customer service expertise
  • Salesmanship
  • Service-oriented mindset

Timeline

Bartender

Irish Pub Next Door
03.2025 - Current

Server

Texas Roadhouse
12.2023 - 05.2024

Server

Yard House
06.2022 - 09.2023

Bartender

Sidelines Sports Bar and Grille
10.2020 - 11.2021

Bartender / Server

Irish Pub Next Door
01.2020 - 09.2020

North County High School

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Carlie Davis