Carlie Hart
Gainesville,Florida
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Top Hog BBQ
09.2021 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Receptionist
Orthopedic And Sports Medicine
03.2021 - 11.2021
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Concierge
Bmw Of Gainesville
01.2018 - 03.2021
- Kept up-to-date on industry trends and best practices in order to continually enhance the quality of services offered.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Served as a reliable resource for fellow team members seeking guidance or assistance in completing tasks related to guest services.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
Cashier
Publix
06.2016 - 01.2018
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Identified and resolved discrepancies and errors in customer accounts.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Certified Nursing Assistant - Nursing
Santa Fe College
Gainesville, FL09.2022
Associate of Arts - Business
Santa Fe College
Gainesville, FL08.2021
Skills
- Managing Deliveries
- Basic accounting
- Inventory
- Menu Pricing and Writing
- Highly reliable
- Dining room management
- Food Preparation
- Critical Thinking
- Changing beer kegs
- Sanitation
- Ordering Supplies
Timeline
Bartender Shift Manager
Top Hog BBQ
09.2021 - Current
Receptionist
Orthopedic And Sports Medicine
03.2021 - 11.2021
Concierge
Bmw Of Gainesville
01.2018 - 03.2021
Cashier
Publix
06.2016 - 01.2018
Certified Nursing Assistant - Nursing
Santa Fe College
Associate of Arts - Business
Santa Fe College
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