Prepared to use knowledge and experience to take on all business requirements. Highly efficient front desk coordinator with a proven history of promoting productivity and collaboration in the workplace. Offering exemplary multi-tasking, customer service and clerical writing skills developed several years of experience in a setting.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
Bennetts Frame & Art Gallery
Greenville, Sc
11.2023 - Current
Managed front desk operations and coordinated client interactions effectively.
Organized art displays and maintained gallery aesthetics to enhance visitor experience.
Processed sales transactions and handled payment inquiries efficiently.
Collaborated with artists to facilitate artwork delivery and installation logistics.
Trained new staff on front desk procedures and customer engagement techniques.
Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
Built relationships with long-term clients through individualized and outstanding customer service.
Opened the office and completed closing paperwork and procedures daily.
Performed administrative tasks such as filing documents, preparing reports, and updating databases.
Ensured that all front desk areas were kept clean and organized at all times.
Took inventory and ordered low-stock items to maintain effective supply organization.
Greeted and directed customers kindly and accurately.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Engaged directly with clients to fulfill requests, resolve conflicts, and direct non-customer service related inquiries to appropriate department and personnel.
Cashier Team Lead
Jersey Mike's Subs
Easley, SC
12.2022 - 09.2023
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Received and processed customer payments.
Restocked and organized merchandise in front lanes.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Maintained stock to meet expected customer demand.
Educated employees on register use, merchandising, and customer service.
Babysitter
Jill Timmons
01.2019 - 09.2023
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Planned fun outings and educational activities to keep children entertained.
Engaged with children on individual basis to build positive relationships.
Supervised children engaged in physical activity, learning and social skills with peers.
Transported children to and from school, medical appointments and extra-curricular activities.
Cashier
Ingles Supermarket
04.2019 - 01.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.