Responsible for mentoring and training new staff members, ensuring they were equipped with the tools to perform their duties efficiently and provide excellent customer service
Operated the cash register, processed customer orders, and handled transactions accurately while maintaining a clean and organized workspace
Worked collaboratively with other team members to meet daily operational needs
Helped with opening and closing procedures, including cash handling, restocking, and cleaning duties to ensure the store was ready for operation the following day
Assistant Manager
Subway
05.2023 - 11.2023
Expertise in inventory management, cash handling, and food safety standards.
Excellent communication and interpersonal skills, capable of training and developing staff.
Ability to handle high-pressure situations and make quick, effective decisions.
Handled the ordering process for regular truck deliveries, maintaining accurate stock levels and ensuring consistency in inventory to meet restaurant demands
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed and delivered training for new staff, emphasizing speed, accuracy, and customer satisfaction.
Sandwich Artist
Subway
10.2020 - 11.2023
Maintained a clean and organized work area, ensuring compliance with health and safety regulations
Prepared ingredients and food items according to recipes and established standards
Followed proper food handling procedures to prevent cross-contamination and maintain quality standards
Operated kitchen equipment such as slicers and ovens safely and efficiently
Cleaning
Clean Team Janitorial
10.2021 - 06.2022
Cleaned and maintained floors, restrooms, break rooms, and office areas in commercial and public buildings
Swept, mopped, vacuumed, and polished floors to ensure a clean and safe environment for employees and visitors
Collected and disposed of trash and recycling in accordance with facility guidelines
Replenished restroom and cleaning supplies to ensure readiness and hygiene
Followed daily and weekly cleaning checklists and schedules as assigned by supervisor
Enhanced equipment performance by conducting thorough cleaning and detailing tasks.
Streamlined cleaning processes, reducing time spent on routine tasks.
Education
Associate's degree -
Auburn University
High school - Medicine
Elmore Co High School
Eclectic, AL
05.2022
Skills
Demonstrated leadership by guiding team members during peak hours and assisting in shift organization to maintain workflow and meet customer demands
Managed multiple tasks efficiently, including preparing food, restocking, cleaning, and assisting customers during high-traffic periods
Operated POS system to process orders accurately, handle discounts/promotions, and complete cash, credit, and mobile transactions
Provided excellent customer service by listening to orders carefully, resolving complaints quickly, and maintaining a positive, professional demeanor
Communicated effectively with team members and management to ensure smooth operations and quick service during busy shifts
Handled cash with accuracy, including opening/closing tills, issuing change, and reconciling register drawers at the end of shifts