Carlie Ruiz
Tecumseh
Summary
Dynamic leasing agent with a goal-oriented mindset, recognized for enhancing tenant satisfaction at CSC Management. Proven expertise in lease preparation and background checks, coupled with strong collaboration skills. Successfully increased signed leases through exceptional customer service and proactive communication, fostering lasting relationships with prospective tenants.
Overview
9
9
years of professional experience
Work History
Leasing Agent
CSC Management
04.2025 - Current
- Coordinated lease signings, ensuring compliance with company policies
- Maintained accurate records of tenant applications and leasing documents
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
Contractor
Atlas Installations
11.2022 - 03.2025
- Executed installation projects, ensuring compliance with safety standards and client specifications.
- Managed inventory to optimize workflow and minimize material waste during installations.
- Coordinated project timelines and resources to meet client deadlines efficiently.
- Oversaw team performance, providing mentorship that fostered skill development and teamwork among contractors.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Liquor Store Clerk
Claudes Liquor
01.2022 - 11.2022
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers with product selection, providing knowledgeable recommendations based on preferences.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Maintained cleanliness and organization of sales floor to enhance customer shopping experience.
- Implemented promotional displays to drive sales and highlight seasonal offerings effectively.
Special Education Paraprofessional
Tecumseh Public Schools
08.2017 - 11.2021
- Supported students with diverse learning needs in inclusive classroom settings.
- Adapted instructional materials to meet individual educational goals.
- Assisted teachers in implementing behavior management strategies.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with multidisciplinary teams to implement effective behavioral strategies and support services.
- Developed individualized education plans to meet diverse student needs and enhance learning outcomes.
Program Coordinator
Rescare Homecare
01.2017 - 05.2017
- Coordinated program operations, ensuring compliance with regulatory standards and quality assurance protocols.
- Developed and implemented training materials to enhance staff performance and service delivery.
- Facilitated communication between clients, families, and healthcare providers to optimize care plans.
- Managed scheduling for caregivers, improving resource allocation and client satisfaction rates.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Vocational Job Coach
Rescare Homecare
12.2016 - 01.2017
- Developed individualized employment plans to enhance client job readiness and marketability.
- Collaborated with local employers to identify job opportunities for clients, fostering partnerships and support.
- Implemented tracking systems for client progress, enhancing accountability and follow-up processes.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Background checks
- Lease preparation
- Event planning
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Progress monitoring
- Student advocacy
- Office administration
- Proactive mindset
- Strategic planning
Timeline
Leasing Agent
CSC Management
04.2025 - Current
Contractor
Atlas Installations
11.2022 - 03.2025
Liquor Store Clerk
Claudes Liquor
01.2022 - 11.2022
Special Education Paraprofessional
Tecumseh Public Schools
08.2017 - 11.2021
Program Coordinator
Rescare Homecare
01.2017 - 05.2017
Vocational Job Coach
Rescare Homecare
12.2016 - 01.2017
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