Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristin Olson

Arlington,TX

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

3
3
years of professional experience

Work History

Manager

Circle K
Grand Prairie, TX
10.2024 - 03.2025
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with industry regulations and company policies.
  • Provided leadership during times of organizational change or crisis situations.
  • Established processes to ensure efficient workflow throughout the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.

Assistant Manager

Circle K
Arlington, Texas
11.2023 - 10.2024
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Lead CSR

Circle K
Arlington , TX
07.2022 - 11.2023
  • Ensured compliance with applicable regulations while delivering excellent customer service.
  • Handled escalated customer complaints with professionalism and empathy.
  • Trained new customer service representatives on company policies and procedures.
  • Managed workflow efficiently within a fast-paced environment while maintaining high standards of accuracy and quality control.
  • Developed strong customer relationships to encourage repeat business.

Package Handler

FedEx:Ground
Arlington , TX
01.2022 - 06.2022
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Stacked boxes onto pallets in an efficient manner.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Organized packages according to type, size, destination, and other specifications.
  • Maintained a clean work environment by removing debris from the loading dock area.

Education

High School Diploma -

Logan High School
La Crosse, WI
06-2015

Skills

  • Employee training
  • Customer service
  • Leadership development
  • Communication skills
  • Teamwork
  • Positive attitude
  • Adaptability and flexibility

Timeline

Manager

Circle K
10.2024 - 03.2025

Assistant Manager

Circle K
11.2023 - 10.2024

Lead CSR

Circle K
07.2022 - 11.2023

Package Handler

FedEx:Ground
01.2022 - 06.2022

High School Diploma -

Logan High School

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