Carlie Shoup
North Augusta,SC
Summary
Highly motivated to pursue my degree in Business of Science Administration, Marketing.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Iron Horse Bar & Grill
03.2023 - Current
- Cultivate warm relationships with regular customers.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Keeep server areas clean and stocked to increase efficiency while working tables.
- Use communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greet new customers, discussed specials, and took drink orders.
- Help customers make food choices.
- Focus attention to customer needs.
- Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolve customer complaints promptly and professionally to maintain positive reputation.
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
- Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Pharmacy Technician
Parks Pharmacy
04.2022 - 08.2022
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Cashier
Parks Pharmacy
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Midland Valley High School
Graniteville, SC06.2021
Associate of Science -
Aiken Technical College
Graniteville, SC05.2021
Skills
- Adaptable and Flexible
- Customer Satisfaction
- Price Memorization
- Hospitality and Accommodation
- Safe Food Handling
- Menu Recommendations
- Order Accuracy
- Station Stocking
Timeline
Restaurant Server
Iron Horse Bar & Grill
03.2023 - Current
Pharmacy Technician
Parks Pharmacy
04.2022 - 08.2022
Cashier
Parks Pharmacy
08.2021 - 04.2022
High School Diploma -
Midland Valley High School
Associate of Science -
Aiken Technical College