Carlie Siu
Irvine,CA
Overview
2
2
years of professional experience
Work History
Sales Associate
Pacsun
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Food Runner/Hostess
Inflame Vintage Coffee & Wine Bar
05.2023 - 09.2023
- Delivered correct food items to tables according to order documentation.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Waitress
Mama Pho
05.2022 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Mechanical Engineering
University of California, Irvine
Irvine, CA06.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cleanliness
Languages
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Food Runner/Hostess
Inflame Vintage Coffee & Wine Bar
05.2023 - 09.2023
Sales Associate
Pacsun
05.2022 - Current
Waitress
Mama Pho
05.2022 - 09.2022
Bachelor of Science - Mechanical Engineering
University of California, Irvine
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