Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Carlin Granger

Fort Collins,CO

Summary

Dedicated and enthusiastic professional with a passion for continual growth and development, particularly in honing interpersonal skills. Eager to leverage existing strengths in communication, collaboration, and relationship-building while actively seeking opportunities to expand and refine these abilities. Recognized for adeptness in fostering positive working relationships and creating inclusive environments conducive to teamwork and mutual respect. Committed to ongoing self-improvement and open to new challenges that promote personal and professional growth. Seeking roles that provide opportunities for meaningful interaction and the cultivation of interpersonal competencies in diverse settings

Overview

11
11
years of professional experience

Work History

Appointment Coordinator & Administrative Assistant

Foundations Counseling LLC
07.2022 - Current
  • Work heavily in our EMR system (Valant)
  • Acted as the primary point of contact for scheduling appointments, managing calendars, and coordinating logistics for multiple executives and departments.
  • Implemented efficient systems for appointment management, including electronic scheduling software and reminder notifications to minimize scheduling conflicts and missed appointments.
  • Liaised with clients, vendors, and external partners to schedule meetings, site visits, and project-related appointments, fostering positive relationships and clear communication.
  • Managed sensitive information and confidential documents with discretion, adhering to company policies and privacy regulations.
  • Streamlined administrative processes and implemented best practices to optimize efficiency and productivity, reducing scheduling conflicts and improving response times.
  • Mentored and trained junior administrative staff members, providing guidance and support to develop their skills and expertise in appointment coordination and administrative tasks.

Desk Staff & Instructor

Ascent Studio Climbing Gym
05.2019 - 06.2020
  • Managed daily operations of the front desk, including staff scheduling, training, and supervision to ensure efficient and effective customer service.
  • Coordinated with other departments to communicate important information, such as schedule changes, promotions, and special events, to front desk staff and customers.
  • Resolved customer complaints and issues, escalating complex matters to management as needed and implementing solutions to ensure customer satisfaction.
  • Conducted cash handling procedures, including balancing cash drawers, preparing deposits, and reconciling transactions with accounting records.
  • Assisted in developing and implementing policies and procedures to improve front desk operations and enhance the overall customer experience.

Co-Teacher & Program Development

Odyssey Charter School
01.2017 - 01.2018
  • Led co-teaching teams in developing and implementing instructional strategies that address the diverse needs of all students in inclusive classroom settings.
  • Coordinated with grade-level teams and curriculum specialists to align co-taught lessons with academic standards and learning objectives.
  • Provided ongoing support and mentorship to co-teaching partners, fostering collaboration and professional growth.
  • Facilitated team meetings and collaborative planning sessions to analyze student data, set instructional goals, and monitor progress.
  • Served as a resource for colleagues and administrators on co-teaching models, inclusive practices, and strategies for supporting diverse learners.

Evening Program Coordinator

YMCA Camp Wewa
06.2013 - 08.2017
  • Organized and facilitated evening program activities, including workshops, seminars, and recreational events, to engage participants.
  • Oversaw all aspects of the evening program department, including budgeting, staffing, program development, and evaluation.
  • Ensured compliance with YMCA standards and regulatory requirements for program operation, safety, and risk management.
  • Advocated for the importance of evening programs within the camp community and beyond, promoting the YMCA's mission and values.
  • Collaborated with camp leadership to develop long-term goals and objectives for the evening program department, contributing to the overall success and sustainability of the camp.
  • Supervised a team of evening program staff, providing leadership, training, and support to ensure consistent program delivery and quality.
  • Coordinated with other camp departments to integrate evening programs with daytime activities and special events, fostering a cohesive camp experience.
  • Cultivated relationships with campers and families, serving as a point of contact for program-related inquiries and feedback.
  • Collaborated with the camp director and leadership team to evaluate the effectiveness of evening programs and make data-driven decisions for program enhancement and growth.
  • Awarded Spirit of Wewa that is given to the staff who embodies the YMCA and camp values and overall spirit of camp.

High Ropes Guide

Brevard County Zoo- Tree Top Trek
09.2016 - 01.2017
  • Led high ropes adventures for groups ranging from children to corporate teams, emphasizing teamwork and personal development.
  • Implemented risk management strategies and conducted thorough safety briefings to ensure participant well-being.
  • Trained and mentored junior staff members in course facilitation techniques and emergency procedures.
  • Collaborated with program coordinators to develop customized experiences tailored to group objectives and skill levels.
  • Demonstrated proficiency in technical skills such as knot tying, belaying, and equipment maintenance.

Education

Colorado State University
Fort Collins, CO
05.2022

Eastern State College
08.2017

Seminole State College
06.2015

200 Hour Hatha -

Altamonte Springs Yoga

50 Hour Yin Yoga -

Altamonte Springs Yoga

Skills

  • Strong Organization
  • Appointment Scheduling
  • Excellent Phone Etiquette
  • Client Relationship Building
  • Referral Management
  • Valant Expertise
  • Basic Counseling Skills
  • Relationship Building
  • Networking
  • Strong written & verbal communication Skills

Volunteer Experience

  • Turning Point, Collaborating with children, youth, and families to identify strengths, needs, and goals., Developing and implementing personalized behavior management plans and strategies., Providing guidance and support to foster healthy relationships and communication within families., Connecting youth and families with appropriate community resources to address their specific needs., Collaborating with other professionals, including case workers, educators, and mental health experts.
  • Ymca Camp Wewa, Before legally allowed to work I volunteered as a staff aid., Aiding counselors in all daily duties, activities, and set up., Establish a safe mental and physical environment for all participants at our facility., Giving tour of the grounds and facilities., Supervised children 24 hours a day.
  • Horizon Bay Assisted Living, Assisted nurses with psycho-social activities., Responsible for promoting well-being among residents with Alzheimer’s and Dementia., Organized daily programming for residents and families.

Timeline

Appointment Coordinator & Administrative Assistant

Foundations Counseling LLC
07.2022 - Current

Desk Staff & Instructor

Ascent Studio Climbing Gym
05.2019 - 06.2020

Co-Teacher & Program Development

Odyssey Charter School
01.2017 - 01.2018

High Ropes Guide

Brevard County Zoo- Tree Top Trek
09.2016 - 01.2017

Evening Program Coordinator

YMCA Camp Wewa
06.2013 - 08.2017

Colorado State University

Eastern State College

Seminole State College

200 Hour Hatha -

Altamonte Springs Yoga

50 Hour Yin Yoga -

Altamonte Springs Yoga
Carlin Granger