Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Carlina Ortega

Carlina Ortega

Registered Nurse
Sunrise,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Registered Nurse

Cleveland Clinic
Weston, FL
02.2022 - Current
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

Office/Clinical Manager

Neurosurgery Associates Of University Hospital
01.2017 - 01.2022
  • Streamlined clinic daily operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
  • Oversaw hiring, onboarding, and evaluation of nursing staff, contributing to a high-performing team environment.

Medical Assistant Manager

Cleveland Clinic Florida
03.2010 - 01.2017
  • Enhanced patient care by streamlining medical assistant tasks and improving daily workflow.
  • Reduced patient wait times by implementing efficient scheduling practices for medical assistants.
  • Increased clinic efficiency by training and mentoring new medical assistants on proper procedures and protocols.
  • Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.

Clinical Manager

Pediatric Associates Hollywood
06.2003 - 03.2011
  • Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
  • Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
  • Maintained up-to-date knowledge of industry trends and best practices to inform ongoing improvements in clinical management strategies.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.

Education

Bachelor of Arts - Humanities

Interamerican University
Puerto Rico

Associate of Science - Nursing

Keiser University
Fort Lauderdale, FL
06.2010

Associate of Science - Cardiovascular Technology

Keiser Career College - Pembroke Pines
Hollywood, FL
06.2003

Skills

  • Health Screening
  • Case Management
  • Care Planning
  • Patient Assessments
  • Patient and Family Advocacy
  • Staff Supervision

Certification

BLS / American Heart Association

ACLS / American Heart Association

Languages

French
Professional Working
Spanish
Native or Bilingual
Haitian-Creole
Native or Bilingual

Timeline

Registered Nurse

Cleveland Clinic
02.2022 - Current

Office/Clinical Manager

Neurosurgery Associates Of University Hospital
01.2017 - 01.2022

Medical Assistant Manager

Cleveland Clinic Florida
03.2010 - 01.2017

Clinical Manager

Pediatric Associates Hollywood
06.2003 - 03.2011

Bachelor of Arts - Humanities

Interamerican University

Associate of Science - Nursing

Keiser University

Associate of Science - Cardiovascular Technology

Keiser Career College - Pembroke Pines

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Carlina OrtegaRegistered Nurse