Carline Lubin
Lake Worth,FL
Summary
Dedicated and highly motivated healthcare professional with over 20 years of diverse experience and demonstrated leadership skills. Recognized for exceptional interpersonal abilities, high energy, and a commitment to delivering superior customer service. Known for a positive attitude and a proactive, can-do approach. A strong planner and analytical problem solver, adept at adapting to change and working independently. Proven ability to manage multiple priorities and meet tight deadlines while maintaining a commitment to quality and exceeding expectations.
Seeking a challenging position within an organization that values continuous learning and professional development. Skilled in coordinating hospice admissions in accordance with institutional criteria, ensuring compliance with regulations, and facilitating seamless patient transitions. Dedicated to contributing positively to the growth and success of the organization through effective communication, collaboration, and a focus on patient-centered care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hospice Admission Liaison
TrustBridge INC.
10.2020 - Current
- Respond to referrals promptly and conduct thorough follow-ups with families to assess needs and provide support throughout the admission process
- Collaborate with healthcare providers to assess patient needs and streamline the admission process, enhancing overall efficiency
- Discussing care options with patients and families
- Communicating medical information between the hospice and healthcare providers and acting as a liaison between the patient, family, and healthcare team
- Educating the community, patients and families about hospice care
- Deliver exceptional customer service to patients, families, and referral sources, building lasting relationships and trust within the community
Health Unit Coordinator
Delray Medical Center
09.2017 - 10.2020
- Communicating with patients and medical staff to convey important information and facilitate smooth unit operations
- Clerical duties, and coordination of non clerical tasks
- Scheduling, registering new patients as well as retrieving previous medical records, answering multiple phone lines, filing scanning, faxing
- Admission, and discharge patients, assist physicians with inhouse consults from other providers
- Maintained unit supplies and equipment for medical staff and patient care needs
Medical Assistant
Neuview Health
03.2016 - 08.2017
- Carefully transitioned patient's paper charts to electronic charting
- Trained personnel in all areas of front desk management and patient relations, ensuring open lines of communication between patients, staff and physicians with demonstrated efficiency and confidentiality
- Acted as liaison between patients and staff to address and/or resolve problems, inquiries and concerns including test results and prescriptions
- Efficiently managed patient registration, checking /checkout while providing excellent customer service
- Responsible for patient reminder calls, appointment booking, payment processing / copays, referrals, lab ordering, as well as insurance verification
- Handled office equipment such as multi-lines consoles, fax machines, scanners, and credit card machines
- Coordinated and followed up on daily laboratory-related procedures and communications
- Assist in patient translations and insurance claims (Medicare and Medicaid)
- Certification CPR (Adult, Child and Infant)
Medical Assistant
Pain Management Consultants
02.2011 - 03.2016
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Escorted patients to examination rooms and documented medical histories
- Contacted pharmacies to submit and refill patients' prescriptions
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
Health Unit Coordinator
Bethesda Memorial Hospital
08.2006 - 02.2011
- Registered new patients as well as retrieved previous treatment records for established patients
- Executed routine activities to include answering multi-line phones, filling, and payment clearance
- Maintained financial records ensuring timely clearance of all the credit/debit activities
- Monitored cleanliness, safety, and maintenance of the clinic
- Efficiently managed the front desk in areas of computerized processes utilizing E-Clinical Works to handle scheduling, billing and collections, medical records and insurance claims (Medicare and Medicaid)
- Healthcare Unit Coordinator Specialty areas include reception, scheduling, archive maintenance, clerical duties, and coordination of non-clinical tasks, safety emergency appointment, scheduling, computerized medical billing & coding
Education
Some College -
Edison Community College
Punta Gorda, FLMedical Assistant - Medical Assistant /unit Coordinator
South Technical
Boynton Beach, FL07.1995
High School -
Port Charlotte High School
01.1993
Skills
- Microsoft Office
- SMS
- UNIX
- Charts
- Clerical
- CPR Certified
- Excellent customer service
- Fax machines
- Filing
- Insurance
- Works
- Office equipment
- Reception
- Scanners
- Scheduling
- Phones
- Translations
- First Aid/CPR
- Administrative support
- Customer service
- Planning and coordination
- Activity planning
Certification
CPR Certified
Languages
French
Full Professional
creole
Native or Bilingual
Timeline
Hospice Admission Liaison
TrustBridge INC.
10.2020 - Current
Health Unit Coordinator
Delray Medical Center
09.2017 - 10.2020
Medical Assistant
Neuview Health
03.2016 - 08.2017
Medical Assistant
Pain Management Consultants
02.2011 - 03.2016
Health Unit Coordinator
Bethesda Memorial Hospital
08.2006 - 02.2011
Medical Assistant - Medical Assistant /unit Coordinator
South Technical
High School -
Port Charlotte High School
Some College -
Edison Community College
Similar Profiles
Rashel A. JordanRashel A. Jordan
Human Resources Benefits Specialist at TrustbridgeHuman Resources Benefits Specialist at Trustbridge
Laureen MohrLaureen Mohr
Registered Nurse, Medical Education Specialist at TrustBridge HealthRegistered Nurse, Medical Education Specialist at TrustBridge Health
Marie NauMarie Nau
Registered Nurse at TrustBridge HospiceRegistered Nurse at TrustBridge Hospice
Haylie HillsHaylie Hills
Lead Bartender/Supervisor at PopStrokeLead Bartender/Supervisor at PopStroke
Trina CampbellTrina Campbell
Supervisor, In-Room Dining at The Boca RatonSupervisor, In-Room Dining at The Boca Raton