Carling Bello
Boynton Beach,FL
Summary
Professional with high standards and results-driven approach, experienced with office administration, including managing daily operations and ensuring smooth workflows. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, bookkeeping, reporting, and staff coordination. Known for effective communication, problem-solving, and organizational skills. Knowledge of a multitude of office software and resource allocation to drive operational success.
Overview
17
17
years of professional experience
Work History
Office Manager/Bookkeeper
Ronik Seecharan, D.M.D., P.A.
09.2008 - Current
- Streamlined insurance handling and processing, reducing turnaround time for client inquiries and requests.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software (Quickbooks).
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
- Provided comprehensive administrative support to the doctor, enabling them to focus on strategic decision-making.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Client Services Specialist
Rainmaker Ad Ventures
11.2016 - 03.2025
- Managed reporting and analytics, creating Google spreadsheets and accessing reporting platforms such as HasOffers, Everflow, and Cake to pull revenue stats.
- Monitored performance metrics to evaluate the success of various initiatives aimed at improving overall client experience.
- Updated client HTMLs using Dreamweaver and maintained link accuracy.
- Supported clients' email trafficking teams by communicating with publishers and approving email ads.
- Managed contracts and entered new orders into company internal calendar and client Google sheets.
- Provided comprehensive training to new team members, contributing to their successful integration into the department.
- Coordinated closely with internal departments to ensure seamless delivery of services for clients.
- Built strong relationships with clients, fostering trust and loyalty while promoting company brand.
Education
Bachelor of Arts - English
Florida Atlantic University
08-2012
Skills
- Client Support
- Clear oral/written communication
- Payroll Management
- Bookkeeping
- Financial accounting
- Operations management
- Workflow optimization
Timeline
Client Services Specialist
Rainmaker Ad Ventures
11.2016 - 03.2025
Office Manager/Bookkeeper
Ronik Seecharan, D.M.D., P.A.
09.2008 - Current
Bachelor of Arts - English
Florida Atlantic University
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