Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Carlise Smith

Rochester

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

CashierDietary aide / cookCrew memberCrew memberSecurity guard

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Rochester, NY
Open to relocation: Yes

Salary Range

$16/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits401k matchPaid sick leaveWork from home option

Summary

Dedicated retail professional with a proven track record of delivering exceptional customer service and ensuring seamless operations. Recognized for reliability and adaptability in fast-paced environments, consistently contributing to team objectives and enhancing overall performance. Expertise in cash handling, engaging customer interactions, and effective problem-solving drives a results-oriented approach that fosters positive shopping experiences. Committed to maintaining high service standards while supporting organizational goals.

Overview

10
10
years of professional experience

Work History

Cashier

Family Dollar
Rochester, NY
08.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Dietary aide / cook

The brooks at high falls
04.2025 - 08.2025
  • Assist in cooking
  • Assist in setting trays
  • Wash dishes
  • Make alternative meals
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Crew member

McDonald’s
01.2019 - 01.2025
  • 1. Customer Service:
  • Greet customers with a friendly attitude.
  • Take accurate orders and ensure prompt service.
  • Address customer inquiries and resolve complaints.
  • Maintain a clean and inviting dining area.
  • Provide excellent customer service, even during peak hours.
  • Skills:
  • Communication skills (verbal and non-verbal).
  • Interpersonal skills.
  • Problem-solving skills.
  • Teamwork.
  • Positive attitude.
  • 2. Food Preparation:
  • Prepare food items according to established standards.
  • Operate kitchen equipment safely and efficiently.
  • Maintain food safety and hygiene standards.
  • Ensure food quality and freshness.
  • Follow all food safety and hygiene procedures.
  • Skills:
  • Food handling skills.
  • Knowledge of food safety regulations.
  • 3. Cleanliness and Hygiene:
  • Maintain a clean and organized work area.
  • Clean tables, counters, and floors.
  • Ensure restrooms are clean and stocked.
  • Follow cleaning procedures and schedules.
  • Skills:
  • Cleanliness and attention to detail.
  • Time management skills.
  • 4. Cash Handling:
  • Operate cash registers accurately and efficiently.
  • Handle cash transactions responsibly.
  • Ensure accurate record-keeping of sales.
  • Skills:
  • Math skills.
  • Accuracy and attention to detail.
  • Honesty and integrity.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Crew member

Dunkin’ Donuts
04.2024 - 06.2024
  • Prepare and assemble food and beverages according to recipes and standards.
  • Maintain accurate portion control.
  • Serve customers in a friendly and efficient manner.
  • Take and process customer orders accurately.
  • Understand and explain menu items, including limited-time offers.
  • Provide excellent customer service and build positive relationships.
  • Address customer inquiries and resolve issues.

Security guard

Royce u.s protection
08.2023 - 12.2023
  • Guard company product
  • Assist in stopping a thief
  • Assist in escorting someone off premises
  • Guard employees while counting money

Assistant manger

Fastrac
04.2023 - 08.2023
  • Count safe
  • Count lottery machine
  • Train cashiers
  • Make schedules
  • Conduct interviews
  • Make pizzas and or side dishes
  • Stock
  • Conduct inventory

Customer service assistant manger

Tops friendly market
03.2016 - 08.2023
  • 1. Leadership & Team management experience in hiring, training, coaching, and evaluating team members.
  • Setting goals and monitoring performance:
  • Highlight experience in establishing service standards, tracking key performance indicators (KPIs), and ensuring team goals are met.
  • Resolving conflicts and managing escalations: de-escalate difficult situations, handle customer complaints, and find solutions.
  • Improving communication.
  • Analyzing customer feedback
  • Interpret customer data, identify areas for improvement, and implement solutions.
  • Developing and implementing customer and building customer loyalty programs, providing personalized service, and fostering strong customer relationships.
  • 2. Problem-Solving & Analytical Skills:
  • Identifying and resolving customer issues:
  • Demonstrate my ability to diagnose problems, develop solutions, and ensure timely resolution.
  • 3. Communication & Interpersonal Skills:
  • Excellent communication skills:
  • Emphasize my ability to communicate effectively with customers, team members, and other stakeholders.

Customer service representative

Conduent (Verizon wireless)
07.2019 - 10.2019
  • Answer calls and walk customers through support
  • Help upgrade phones
  • Help delete and change lines
  • Provided policy and service information
  • Answered calls from customers
  • Resolved customer information and complaints
  • Responded to claim inquiries

Resident care aide

Highlands of Brighton
10.2019 - 08.2019
  • Assist in showering
  • Assist in toileting
  • Assist in dressing
  • Put resident to sleep, consecutive check ups throughout the night with resident
  • Assist in activities

Education

Edison technology
06.2017

Skills

  • Microsoft word
  • Food handler
  • Customer service
  • Food safety
  • Guest services
  • Cooking
  • Retail sales
  • Typing
  • Barista experience
  • Shift management
  • Merchandising
  • Cash handling
  • Front desk experience
  • Security
  • Cleaning experience
  • Laundry
  • Caregiver
  • Interviewing /scheduling
  • Resident aide
  • Dietary aide
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling

Timeline

Cashier

Family Dollar
08.2025 - Current

Dietary aide / cook

The brooks at high falls
04.2025 - 08.2025

Crew member

Dunkin’ Donuts
04.2024 - 06.2024

Security guard

Royce u.s protection
08.2023 - 12.2023

Assistant manger

Fastrac
04.2023 - 08.2023

Resident care aide

Highlands of Brighton
10.2019 - 08.2019

Customer service representative

Conduent (Verizon wireless)
07.2019 - 10.2019

Crew member

McDonald’s
01.2019 - 01.2025

Customer service assistant manger

Tops friendly market
03.2016 - 08.2023

Edison technology

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Carlise Smith