Carlisha Franklin
Atlanta,GA
Summary
Proactive and reliable professional with a strong foundation in Shipping and Receiving, including over 5 years of Lockbox experience and 4+ years as a Return Clerk Specialist in a highly competitive setting. Skilled in balancing bank statements and maintaining accurate records, with a knack for identifying and resolving discrepancies. Known for strong customer service skills, the ability to build rapport with clients, and a commitment to ensuring customer satisfaction. Seeking to leverage leadership skills and strong teamwork abilities in a role within Banking, Customer Service, Janitorial, Delivery Driver, or Teller positions. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
Work History
Delivery Driver
Instacart Shopper
11.2024 - 03.2025
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
Cashier
Dollar General
07.2024 - 11.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
Delivery Driver
UberEATS
08.2023 - 09.2024
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Delivered packages and goods to customers in a timely and efficient manner
Shipping and Receiving Clerk
Defender service
07.2023 - 08.2024
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
Lockbox Clerk
Wells Fargo
05.2022 - 07.2022
- Utilized lockbox software to accurately record and deposit customer payments into appropriate accounts
- Processed and sorted incoming mail, including checks, invoices, and other financial documents
Administrative Assistant/buffet attendant/janitor
National concession
09.2015 - 11.2021
- Managed front desk operations, efficiently handling phone calls, emails, and in-person inquiries with a professional and friendly demeanor
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, dusting, and vacuuming
Building Services
GWCC
07.2011 - 09.2015
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Maintained inventory of cleaning supplies and notified supervisor when reordering was necessary
Lockbox Processor
fiserv solution
06.2003 - 07.2011
- Checked figures, postings and documents for correct entry proper coding.
- Client interface( Managing Accounts) shipping and receiving bank statements.
- Record and summarize numerical and financial data to compile and keep financial records. Typing up documents and contacting clients
Education
High-school diploma - undefined
DM THERRELL HIGH
Atlanta, GA05.2002
Skills
- Lockbox processor (8 years)
- Setup attendant (8 years)
- Microsoft Word (6 years)
- Cashier (6 years)
- Mailroom clerk (8 years)
- Janitorial (10 years)
Timeline
Delivery Driver
Instacart Shopper
11.2024 - 03.2025
Cashier
Dollar General
07.2024 - 11.2024
Delivery Driver
UberEATS
08.2023 - 09.2024
Shipping and Receiving Clerk
Defender service
07.2023 - 08.2024
Lockbox Clerk
Wells Fargo
05.2022 - 07.2022
Administrative Assistant/buffet attendant/janitor
National concession
09.2015 - 11.2021
Building Services
GWCC
07.2011 - 09.2015
Lockbox Processor
fiserv solution
06.2003 - 07.2011
High-school diploma - undefined
DM THERRELL HIGH
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