Hard-working Nursing major (4.0 GPA) currently attending CCC, with 12+ years of work experience. Aiming to leverage a proven knowledge of assisted living, clinical services, and outpatient care skills to successfully fill the HCA role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Nursing Assistant
HCA
CT
01.2017 - Current
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Check patients' pulse, temperature, and respiration.
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Care for children who are disabled or who have sick or disabled parents.
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Change dressings.
Patient Care Technician
Angel Touch Care
Hartford, CT
04.2016 - Current
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Change bed linens or make beds.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Collect specimens, such as urine, feces, or sputum.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Feed patients or assist patients to eat or drink.
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Position or hold patients in position for surgical preparation.
Prepare or serve food trays.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Record height or weight of patients.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Remind patients to take medications or nutritional supplements.
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.
Stock or issue medical supplies, such as dressing packs or treatment trays.
Supply, collect, or empty bedpans.
Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
Turn or reposition bedridden patients.
Undress, wash, and dress patients who are unable to do so for themselves.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Exercise patients who are comatose, paralyzed, or have restricted mobility.
Explain medical instructions to patients or family members.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Provide information such as directions, visiting hours, or patient status information to visitors or callers.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
PCA
All About Home Care
CT
09.2015 - 07.2015
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Train family members to provide bedside care.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
HHA
Almost Family
Hartford, CT
03.2010 - 07.2013
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Care for children who are disabled or who have sick or disabled parents.
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Change dressings.
Cashier Team Lead
Great American Dunkin
West Hartford, CT
06.2009 - 06.2012
Supervised cashier team to ensure efficient customer service and accurate transactions.
Trained new cashiers on register operations and customer engagement techniques.
Implemented strategies to enhance checkout processes, reducing wait times for customers.
Monitored team performance, providing feedback to improve service quality and accuracy.
Maintained accurate cash handling procedures, ensuring compliance with company policies.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Restocked and organized merchandise in front lanes.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer loyalty and retention.
Cashier
McDonald's Restaurant
New Hartford, CT
01.2006 - 01.2008
Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted in training new cashiers on operational procedures and company policies.
Led team efforts to uphold store standards during peak hours, enhancing overall performance quality.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Increased sales of promotional items by informing customers about current offers.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Summer Youth Employee
Police Athletic League Inc
New York, NY
06.2001 - 08.2006
Assisted in organizing community sports events to promote youth engagement and physical fitness.
Supported daily operations by maintaining equipment and ensuring safe usage during activities.
Collaborated with team members to develop and implement recreational programs for local youth.
Mentored younger participants, fostering teamwork and leadership skills among peers.
Fostered leadership qualities by taking charge of small groups or projects when assigned.
Increased public awareness on environmental conservation through active participation in informational booths.
Fostered positive learning environment for children by assisting in educational activities and games.
Collaborated with other recreation staff in developing new recreational activities.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Kept athletic and games equipment and facilities organized and maintained.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Transported and escorted program participants to and from activities and on field trips.
Assisted in preparing recreational materials and supplies for each activity.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Monitored participation in recreational activities to provide assistance to participants.
Implemented and developed programs to promote physical fitness, teamwork and healthy living.
Engaged with parents and community leaders to enhance program visibility and support.
Evaluated program effectiveness through participant feedback, making recommendations for improvements.
Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
Enhanced teamwork skills by collaborating with peers on various projects.
Improved communication skills through daily interactions with colleagues and supervisors.
Developed unique and thoughtful activities to engage diverse participants in group situations.
Contributed to a safe and clean work environment by adhering to established guidelines and protocols.
Fostered positive working relationships with colleagues, promoting a collaborative atmosphere conducive to productivity.
Gained experience in conflict resolution techniques while mediating disputes between coworkers or participants.
Collaborated with team members on various initiatives, demonstrating strong interpersonal skills for group success.
Integrated STEM activities into programs to enrich educational impact and inspire novel career paths.
Contributed to beautification of community gardens, encouraging more visitors and promoting local biodiversity.
Aided in preparation and distribution of meals for community events, ensuring attendees' satisfaction and well-being.
Bolstered visitor safety by monitoring park areas and promptly reporting hazards.
Enriched visitor experiences with guided tours, sharing knowledge about local history and attractions.
Improved program participation by distributing promotional materials and engaging with community.
Worked fast to complete tasks and meet daily deadlines.
Cleaned and straightened work areas to maximize productivity and safety.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Prepared reports for management regarding status and progress of recreational activities.
Developed and monitored safety policies and procedures to facilitate safety of participants.
Liaised with community organizations to promote recreational activities.
Factored-in abilities, needs and interests of participants in development of events and programs.
Provided feedback and guidance to program participants regarding progress and development.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Assisted with inventory management, contributing to efficient operations within the workplace.
Provided exceptional customer service, addressing concerns promptly and professionally to ensure satisfaction.
Enhanced public speaking skills through regular presentations at meetings or events related to summer youth programs.
Participated in training sessions, gaining valuable knowledge applicable to future job opportunities.
Gained organizational skills by managing event setup and breakdown processes.
Developed customer service abilities through assisting visitors and handling inquiries.
Utilized technology effectively for data entry tasks, streamlining processes for increased efficiency within the workplace.
Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.
Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
Coordinated logistics for training sessions, ensuring resources were available and accessible.
Peer Mediator
Mrs. Rogers Hill
Queens, NY
03.2002 - 06.2004
Facilitated conflict resolution sessions, promoting understanding among peers.
Developed and implemented mediation training programs for new mediators.
Monitored and assessed mediation outcomes to improve processes and strategies.
Collaborated with school administration to integrate conflict resolution into curriculum.