Carlita Cox
Owatonna,MN
Summary
Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior and good communication is guaranteed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA, Float Pool
Monarch HealthCare
Mankato, MN
01.2024 - Current
- Assisted patients with activities of daily living, such as bathing, grooming and dressing.
- Provided emotional support to patients and their families.
- Transferred patients in wheelchairs or with gurneys to other units or departments within the facility.
- Reported changes in patient's condition to nursing staff.
- Answered call lights promptly and responded to patient requests quickly.
Resident Assistant
Traditions of Owatonna
Owatonna, MN
05.2022 - 03.2024
- Supervised medication administration, personal hygiene and other activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Transported residents to activities and meals.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Direct Support Professional
REM Woodvale
Owatonna, MN
09.2020 - 04.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Documented current patient information to update vital signs, behaviors and eating habits.
Barista
Starbucks, Hy-Vee
Owatonna, MN
03.2020 - 08.2020
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
Grocery Stocker
Hy-vee
Owatonna, MN
06.2019 - 08.2020
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Processed payments and bagged items for customer check out.
- Identified and quickly handled spill clean-up.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Manager
McDonald's
Owatonna, MN
08.2018 - 03.2019
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Monitored staff performance and addressed issues.
Team Member
McDonald's
Owatonna, MN
06.2017 - 08.2018
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
Education
Some College (No Degree) - Certified Nurse Assistant
Riverland
AustinSkills
- Problem-solver
- Collaborator
- Effective planning
- Ethical standards
- Team building
Certification
- Certified Nurse Assistant - 2023
Timeline
CNA, Float Pool
Monarch HealthCare
01.2024 - Current
Resident Assistant
Traditions of Owatonna
05.2022 - 03.2024
Direct Support Professional
REM Woodvale
09.2020 - 04.2022
Barista
Starbucks, Hy-Vee
03.2020 - 08.2020
Grocery Stocker
Hy-vee
06.2019 - 08.2020
Manager
McDonald's
08.2018 - 03.2019
Team Member
McDonald's
06.2017 - 08.2018
Some College (No Degree) - Certified Nurse Assistant
Riverland
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