Carlos Romero
Los Angeles
Summary
Reliable and hardworking with EZ Wash Express and Burger King, demonstrating excellence in customer service, operational efficiency, and team support. skilled in fast-paced environments, ensuring tasks are completed quickly, accurately, and in alignment with company standards. Physically strong with the ability to handle heavy lifting, maintain clean workspaces, and restock supplies as needed. Known for following instructions closely, supporting team success, and consistently delivering high quality results
Overview
2
2
years of professional experience
Work History
Car Wash Employee
EZ Wash Express
12.2024 - Current
- Demonstrated strong multitasking abilities
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Boosted overall efficiency by assisting coworkers in prepping vehicles for the washing process, including removing debris from exterior surfaces.
Cashier
Burger King
12.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Education
High School Diploma -
06-2025
Skills
- Understanding of Vehicle Systems
- Automatic Car Wash Systems
- Customer service
- Relationship building
- Cash register operation
- Flexible work schedule
- Inventory monitoring
- Cash handling
- Cleaning and sanitizing
- Heavy lifting expertise
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Car Wash Employee - EZ Wash Express
12.2024 - Current
Cashier - Burger King
12.2022 - 09.2023
Alliance Cindy & Bill Simon Technology High School - High School Diploma,
Similar Profiles
Hannah ZhangHannah Zhang
Customer Service Representative at EZ Wash LaundrymatCustomer Service Representative at EZ Wash Laundrymat
Liam NeelyLiam Neely
Laundromat Attendant at Carson EZ WashLaundromat Attendant at Carson EZ Wash
Starr SchreuderStarr Schreuder
Shift Supervisor at Hilltop Express-EZ MartShift Supervisor at Hilltop Express-EZ Mart
Malasha SmithMalasha Smith
NA at Starbucks, BaristaNA at Starbucks, Barista
Deshawn DuncanDeshawn Duncan
Camp Counselor at Camp Ubuntu/Harold Robinson FoundationCamp Counselor at Camp Ubuntu/Harold Robinson Foundation