Restaurant Busser
BJ's Restaurant & Brewhouse
Miami, FL
12.2024 - Current
- Followed up with customers regarding their satisfaction with services provided.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Performed opening duties including setting up side stations for service staff.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Responded promptly to customer inquiries related to menu items or services offered.
- Provided assistance to other employees when needed during peak business hours.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Ensured that all areas were properly sanitized at the end of each shift.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Swept floors and removed garbage from dining area.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Organized bus cart and returned to side station after each use.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Wiped down and cleaned chairs, booths, and highchairs.
