Carlo Capinig

Customer Service:

1. Greeting residents and visitors with a welcoming and professional demeanor.

2. Answering inquiries and providing information about the building, local amenities, and services.

3.Assisting residents with requests, such as making reservations, arranging transportation, or coordinating deliveries.

4. Handling complaints and resolving issues effectively and courteously.

Building Management:

1. Coordinating building maintenance and repairs.

2. Secure handling, storage, and distribution of keys for building access, maintenance, or guest services.

2. Managing mail, packages, and deliveries for residents.

3. Maintaining a clean and organized lobby area.

4. Supervising and coordinating with other building staff, such as porters or cleaning personnel.

Security:

1. Responding to emergencies and coordinating with security and emergency services.

Communication:

1. Acting as a liaison between residents and building management.

2. Communicating building-related information to residents.

3. Maintaining records of visitor logs, maintenance requests, and other relevant information.

Additional Responsibilities:

1. Organizing building events and activities.

2. Providing concierge services for special events, such as move-ins or holiday gatherings.

3. Assisting with resident onboarding and orientation.

4. Staying informed about local events and attractions.