Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlo Castro

4600 Deer Creek Ln,CA

Summary

Compassionate and dedicated caregiver with extensive experience at Tice Valley Residential Care Home, enhancing clients' quality of life through effective time management and problem-solving. Proven ability to promote independence while ensuring safety and comfort, alongside strong skills in elderly care and maintaining cleanliness standards.

Overview

21
21
years of professional experience

Work History

Caregiver

Tice Valley Residential Care Home
10.2022 - 06.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Gas Station Clerk

76 Gas Station
02.2018 - 06.2021
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.

Fast Food Supervisor

Taco Bell
05.2012 - 12.2016
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.

Grocery Supervisor

Seafood City
04.2008 - 03.2011
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
  • Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.

Restaurant Manager

Chowking Restaurant
01.2004 - 02.2008
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

Marymount School
Philippines
03-1999

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Languages

English
Full Professional

Timeline

Caregiver

Tice Valley Residential Care Home
10.2022 - 06.2025

Gas Station Clerk

76 Gas Station
02.2018 - 06.2021

Fast Food Supervisor

Taco Bell
05.2012 - 12.2016

Grocery Supervisor

Seafood City
04.2008 - 03.2011

Restaurant Manager

Chowking Restaurant
01.2004 - 02.2008

High School Diploma -

Marymount School

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