Carlo Fraga Beverido
Austin,TX
Summary
Well rounded and self-motivated worker, adept at handling high workloads without sacrificing quality. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Demonstrates abilities in analytical problem solving and talent for boosting operational efficiency. Strong leader and problem-solver dedicated to streamlining operations. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Case Manager
Lorenz And Lorenz - Personal Injury Law
2023.04 - 2024.04
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Managed over 180 cases.
- Functioned also as subrogation clerk, medical clerk, and paralegal for my assigned cases.
Administrative Intern
Trusted Capital Group
2022.08 - 2023.04
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Created and updated records and files to maintain document compliance.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Delivered exceptional customer service to both internal and external clients through prompt response times and clear communication of information.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Sorted hundreds of documents daily to the correct departments to streamline daily operations.
Manager
Dominos Pizza Inc.
2019.09 - 2023.04
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Engineering
Texas A&M University
College Station, TXBBA - Administrative Management
Texas State University
San Marcos, TXHigh School Diploma -
Westlake High School
Austin, TX05.2017
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Proficient in Microsoft Office (Excel, Word, Powerpoint, and Access)
- Experience in coding in Java, R and Python
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
Lorenz And Lorenz - Personal Injury Law
2023.04 - 2024.04
Administrative Intern
Trusted Capital Group
2022.08 - 2023.04
Manager
Dominos Pizza Inc.
2019.09 - 2023.04
Bachelor of Science - Engineering
Texas A&M University
BBA - Administrative Management
Texas State University
High School Diploma -
Westlake High School
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