- Music
- Gym Workouts
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Outdoor Recreation
- I participate in a variety of outdoor recreational activities
- Video Gaming
Carlo Ianni
Pinson,TN
Summary
At Jones Chevrolet, I excelled as a Car Salesperson, leveraging strong negotiation and rapport-building skills to consistently exceed sales targets. My proactive approach in understanding customer needs, coupled with effective follow-up strategies, fostered significant brand loyalty and resulted in top-performer recognition. Achievements include boosting customer satisfaction and cultivating repeat business through exceptional service and sales acumen.
Overview
1
1
year of professional experience
Work History
Car Salesperson
Jones Chevrolet
09.2023 - 09.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Generated brand awareness and positive product impressions to increase sales.
- Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
- Helped customers complete purchases, locate items, and join reward programs.
- Delivered excellent after-sales support including warranty information provision; fostering customer loyalty.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Improved the overall buying experience for each client by offering attentive support during test drives.
- Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
- Consistently adhered to company guidelines regarding ethical selling practices.
- Responded to customer enquiries via telephone and email.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
SouthSide Highschool
Jackson, TN05-2023
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Cold calling
- Customer service
- Sales closing
- Price negotiation
- Relationship building
- Follow-up skills
- Email and telephone etiquette
- Test drives
- Sales conversion
- Delivering vehicles
- Negotiations strength
- Customer relationship management
- Competitive
- Lead follow up
- Pre-owned vehicles
- Purchasing
- Demonstrating vehicle features
- Goal setting
- Professional demeanor
- Brand loyalty
- Negotiation and sales strategy
Interests
Timeline
Car Salesperson
Jones Chevrolet
09.2023 - 09.2024
High School Diploma -
SouthSide Highschool
Similar Profiles
Michael TaylorMichael Taylor
Sales Associate at Jones ChevroletSales Associate at Jones Chevrolet
Larry CookLarry Cook
Car Salesperson at Herb Jones ChevroletCar Salesperson at Herb Jones Chevrolet
Janette BernardiJanette Bernardi
Business Development Center Representative at Fletcher Jones ToyotaBusiness Development Center Representative at Fletcher Jones Toyota
Jessica ThomasJessica Thomas
Shipping Packer at Mighty Auto PartsShipping Packer at Mighty Auto Parts
Amanda McNealAmanda McNeal
Bridge Inspector at TDOTBridge Inspector at TDOT