Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlo Luciani

Havertown,PA

Summary

My many years of experience in customer service, music performance, and car sales have aided me in developing my strong interpersonal skills and positive attitude. There is never a time when I am difficult to work with and always exceed expectations. Even when faced with the most challenging and taxing situations I still perform at the level expected at the workplace. Lastly, my passion for music and performing will assist me in making sure that those performing at World Cafe Live will have the best experience possible.

Overview

24
24
years of professional experience

Work History

Car Sales Certification Inspector

Enterprise Mobility
Philadelphia, PA
05.2022 - Current
  • Coordinating with drivers, mechanic shops, drivers, detailers, and other vendors about repairs and other tasks
  • Communicating with sales people about vehicles they are trying to sell or solving issues current customers
  • Quality checking completed vehicles and taking photos for website
  • Keeping lot, keys, and documents organized

Guitarist/Vocalist

Self-Employed
Philadelphia
08.2007 - Current
  • Stage performer with over 20 years experience
  • Knowledgeable of various types of musical equipment
  • Assisted with setting up of stage lighting, sound, and trusses
  • Used interpersonal skills to build relationships with agents
  • Booked shows at various venues
  • Organized rehearsals and band schedule

Remarketing Inventory Coordinator

Enterprise Holdings
Philadelphia
08.2018 - 05.2022
  • Performing detailed condition reports on vehicles, communicating with management and sales team, assisting with office duties, completing minor repairs and touch ups on vehicles.

Customer Service Associate

Acme Markets
Wynnewood
11.2015 - 10.2019
  • Greeted customers, assisted with check out, stocked and organized shelves.

Vehicle Service Agent

Enterprise Holdings
West Chester
05.2016 - 08.2018
  • Maintained positive attitude, cleaned rental cars, drove customers and co-workers, assisted customers with roadside issues.

Customer Service Associate

Superfresh Markets
Wynnewood
02.2000 - 11.2015
  • Greeted customers, assisted with check out, stocked and organized shelves.

Customer Service Associate

CVS
Ridley Park
11.2013 - 05.2015
  • Answered phone calls, assisted customers, performed housekeeping duties, organized shelves.

Education

Bachelor of Science - Human Development and Family Studies

Penn State University- Brandywine Campus
Lima, PA
05-2008

Skills

  • Meticulous attention to detail
  • Strong interpersonal skills
  • Exceptional customer service abilities
  • Distinguished organizational and decision making skills
  • Skilled guitarist of 26 years experience
  • Experience stage performer

Timeline

Car Sales Certification Inspector

Enterprise Mobility
05.2022 - Current

Remarketing Inventory Coordinator

Enterprise Holdings
08.2018 - 05.2022

Vehicle Service Agent

Enterprise Holdings
05.2016 - 08.2018

Customer Service Associate

Acme Markets
11.2015 - 10.2019

Customer Service Associate

CVS
11.2013 - 05.2015

Guitarist/Vocalist

Self-Employed
08.2007 - Current

Customer Service Associate

Superfresh Markets
02.2000 - 11.2015

Bachelor of Science - Human Development and Family Studies

Penn State University- Brandywine Campus
Carlo Luciani