Carlo Reyes
Seal Beach,CA
Summary
Dynamic professional with expertise in customer service and facility maintenance, honed at the University of California, Irvine. Proven ability to train employees and enhance team performance through effective communication and adaptability. Successfully promoted safety and compliance, contributing to a 20% increase in customer satisfaction. Skilled in conflict resolution and organizational excellence.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Recent graduate with foundational knowledge in Sociology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Center Attendant
University Of California, Irvine
08.2023 - 03.2025
- Collaborated with others to support student independence, empowerment and learning.
- Set up classroom equipment and organized activities.
- Worked with young students with challenging behaviors
- Reinforced travel and mobility skills for students developing greater independence.
- Answered guest questions to provide fun game experience.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Delivered information and details of interest about facility to visitors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Jimmy John's Team Member
Jimmy John's
08.2022 - 11.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor - Sociology
University of California, Irvine
Irvine, CA07-2025
Skills
- Facility maintenance
- Strong organization
- Scheduling coordination
- Event planning assistance
- Policy compliance
- Organizational skills
- Customer service expertise
- Decision-making
- Adaptability and flexibility
- Teamwork and collaboration
- Conflict resolution
- Effective communication
- Employee training
Timeline
Center Attendant
University Of California, Irvine
08.2023 - 03.2025
Jimmy John's Team Member
Jimmy John's
08.2022 - 11.2022
Bachelor - Sociology
University of California, Irvine
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