Dynamic Administrative Assistant with a proven track record at UCLA, enhancing office efficiency and managing patient care for up to 60 individuals daily. Skilled in database management and insurance verification, I excel in multi-tasking and problem-solving, ensuring seamless operations and effective communication across teams.
Provided administrative support to 25 UCLA faculty members and 30 staff, enhancing office efficiency.
Managed scheduling and case management for 50 to 60 patients daily.
Verified patient insurance coverage with multiple carriers through phone and in-person interactions.
Handled high call volumes across several phone lines, ensuring prompt responses.
Executed daily cash deposits using Excel spreadsheets for accurate financial tracking.
Drafted correspondence for faculty members, maintaining professionalism in communication.
References available upon request.