Carlos Pinon

· Qualifying and generating leads by analyzing properties and negotiating contracts based on buying guidelines.

· Utilize a variety of marketing techniques. (Internet marketing, direct mail marketing, business cards, flyers, etc.)

· Network with real estate agents, real estate investors, tittle companies, contractors, and appraisers.

Cold called potential clients.

· Establish relationships with new and existing customers.

· Received bronze sales society award for superior sales performance and customer satisfaction 3 times in 5 years.

· Constantly achieved monthly sales targets by providing exceptional customer service.

Maintain contact with customers via email, phone calls, and updates on promotional offers.

· Greeted customers as they entered the store, and immediately helped them check in for appointments or find products.

· Resolved complaints and calmed agitated customers, helping several order tickets at the same time.

· Reduced customer wait times through effective queue management techniques.

Interacted with 80+ customers during an average shift and ensuring customer satisfaction.