- Excel
Carlos F. Acevedo Estrada
Service Manager
San Juan
Summary
Electrical engineering leader with solid expertise in project management, system design, and process optimization. Strong focus on team collaboration and delivering measurable results, adapting to changing needs with ease. Skilled in power distribution, circuit design, and automation, with reliable and results-driven approach. Valued for problem-solving abilities, technical acumen, and effective communication.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales and Service Manager
Bermudez, Longo, Diaz-Masso
Guaynabo, PR
08.2025 - Current
- Managed daily operations of sales and service team to enhance customer satisfaction.
- Developed training programs for staff to improve product knowledge and service skills.
- Fostered relationships with customers to increase retention and loyalty.
- Be part of the project management experience from start to finish.
- Estimate electrical projects and maintenance services
- Perform infrared and electrical inspection on Electrical Distribution Systems.
- Perform and execute project schedules, material take-off and procurement, design and service.
Service Project Supervisor
Aireko Services & Installations
Guaynabo, Puerto Rico
07.2023 - 07.2024
- Supervise technicians on a daily basis
- Coordinate resources and services for each technician.
- Scheduling daily for the technicians
- Customer Service
- Project managing capabilities
- Microsoft Project
- Project documentation
- BMS implementation.
Electronic and Control Technician
Accurate Solutions & Designs, Inc
Mayaguez
07.2019 - 12.2019
- Design and assembly of control and electronic panels
- Use of PLC programming and ladder diagrams
- Provide electric, electronic, and control service to different clients
- Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Bachelor's Degree - Electric Engineering
Interamerican University of Puerto Rico
Bayamon 01.2022 - 05.2023
Bachelor's Degree - Sciences & Electronic Technology, Instrumentation
University of Puerto Rico
Aguadilla 08.2015 - 12.2019
Skills
Electric and electronic equipment troubleshooting
Hardware diagnostics
Electrical design
Programming with Arduino, Raspberry Pi, TI Launchpad
Power systems
Time management
Project Management
Electrical diagram production
System-level electrical design and integration
Design process tool methodology
Electrical construction and service estimates
Software
- Word
- C
- Python
- Visio
- Project
- Visual Basic
Timeline
Sales and Service Manager
Bermudez, Longo, Diaz-Masso
08.2025 - Current
Service Project Supervisor
Aireko Services & Installations
07.2023 - 07.2024
Bachelor's Degree - Electric Engineering
Interamerican University of Puerto Rico
01.2022 - 05.2023
- Licensed Instrumentist
12-2019
Electronic and Control Technician
Accurate Solutions & Designs, Inc
07.2019 - 12.2019
Bachelor's Degree - Sciences & Electronic Technology, Instrumentation
University of Puerto Rico
08.2015 - 12.2019
Projects
- BMS Installation
- Installation of a BMS to monitor and control different components such as:
- Boilers, Water Tanks, Generators, Chillers, Cooling Towers, AHUs, RTUs, etc...
- Marvel International
- CHWS BMS Control
- Installation of a BMS for the monitoring and control of the Chilled Water System for four Cooling Towers, two Chillers and eight Primary Pumps.
- Ashford Hospital
- Two Water Heater Replacement
- Replacement of two water heaters for the mechanical room located on-site.
- Coliseo Roberto Clemente de PR.